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jignesh JD

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Jignesh Dave

This document outlines the responsibilities of a position that oversees the operation and management of datacenters, servers, networks, storage systems, databases, monitoring systems, backups and security for infrastructure hardware across multiple locations. Key responsibilities include overseeing the installation, configuration and maintenance of these systems; ensuring proper documentation, change management and incident response; and identifying improvements to optimize the IT infrastructure.

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 Oversees the operation and management of multiple datacenters across multiple locations.  Oversees the installation, configuration, and maintenance of various physical and virtual server hardware and operating systems.  Oversees the installation, configuration, and maintenance of various network and telecommunication systems. This includes but is not limited to the core, edge, distribution, and wireless networks, and multiple TDM and VOIP telephony systems.  Responsible for the operation and management of various leased and owned communication and network lines throughout the organization.  Oversees the installation, configuration, and maintenance of enterprise storage systems, including SAN, NAS, and storage networking and connectivity systems.  Oversees the installation, configuration, and maintenance of various database management systems. This includes but is not limited to MSSQL, Oracle, and Intersystems Cache.  Oversees the installation, configuration, and maintenance of server, network, and infrastructure monitoring and management systems.  Oversees the installation, configuration, and maintenance of enterprise backup and recovery systems, including applicable client/server software and hardware.  Sets established standardization and quality guidelines regarding the installation of network, and infrastructure systems and cabling.  Overall responsible for the accurate inventory of infrastructure hardware and devices.  Overall responsible for the physical security of all infrastructure hardware and devices, in accordance with HIPAA and other regulatory guidelines.  Manages and maintains proper documentation for all infrastructure hardware and systems. Sets appropriate documentation standards and guidelines for the infrastructure teams.  Ensures that infrastructure team staff utilizes current IT Help Desk software to ensure end user and/or system generated incidents (tickets) are logged, dispatched, escalated, and resolved efficiently to minimize user and system downtime.  Sets and establishes guidelines for system change control and system event reporting. Ensures that changes are approved, implemented, and documented according to published and approved guidelines.  Supports the IT department and other hospital departments during system upgrades and go-live events.  Overall responsible for all enterprise data backup and recovery systems, ensuring that backups are routinely monitored and maintained in accordance with published standards and that documentation is continuously maintained.  Regularly identifies improvements and enhancements to the IT infrastructure. Maintains an annual strategic plan for all infrastructure systems to ensure continuous optimizations and improvements.
 Overall responsible for maintaining current and supported operating versions for all infrastructure systems and systems, in accordance with vendor best practices.  Establishes and maintains professional working relationships with vendors and partners to ensure assigned systems and hardware operate reliably throughout their designated lifecycle.  Creates and maintains standard procedures for the installation, configuration, and management of assigned systems.  Regularly communicates project status with applicable project managers, management peers, and senior IT leadership.

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jignesh JD

  • 1.  Oversees the operation and management of multiple datacenters across multiple locations.  Oversees the installation, configuration, and maintenance of various physical and virtual server hardware and operating systems.  Oversees the installation, configuration, and maintenance of various network and telecommunication systems. This includes but is not limited to the core, edge, distribution, and wireless networks, and multiple TDM and VOIP telephony systems.  Responsible for the operation and management of various leased and owned communication and network lines throughout the organization.  Oversees the installation, configuration, and maintenance of enterprise storage systems, including SAN, NAS, and storage networking and connectivity systems.  Oversees the installation, configuration, and maintenance of various database management systems. This includes but is not limited to MSSQL, Oracle, and Intersystems Cache.  Oversees the installation, configuration, and maintenance of server, network, and infrastructure monitoring and management systems.  Oversees the installation, configuration, and maintenance of enterprise backup and recovery systems, including applicable client/server software and hardware.  Sets established standardization and quality guidelines regarding the installation of network, and infrastructure systems and cabling.  Overall responsible for the accurate inventory of infrastructure hardware and devices.  Overall responsible for the physical security of all infrastructure hardware and devices, in accordance with HIPAA and other regulatory guidelines.  Manages and maintains proper documentation for all infrastructure hardware and systems. Sets appropriate documentation standards and guidelines for the infrastructure teams.  Ensures that infrastructure team staff utilizes current IT Help Desk software to ensure end user and/or system generated incidents (tickets) are logged, dispatched, escalated, and resolved efficiently to minimize user and system downtime.  Sets and establishes guidelines for system change control and system event reporting. Ensures that changes are approved, implemented, and documented according to published and approved guidelines.  Supports the IT department and other hospital departments during system upgrades and go-live events.  Overall responsible for all enterprise data backup and recovery systems, ensuring that backups are routinely monitored and maintained in accordance with published standards and that documentation is continuously maintained.  Regularly identifies improvements and enhancements to the IT infrastructure. Maintains an annual strategic plan for all infrastructure systems to ensure continuous optimizations and improvements.
  • 2.  Overall responsible for maintaining current and supported operating versions for all infrastructure systems and systems, in accordance with vendor best practices.  Establishes and maintains professional working relationships with vendors and partners to ensure assigned systems and hardware operate reliably throughout their designated lifecycle.  Creates and maintains standard procedures for the installation, configuration, and management of assigned systems.  Regularly communicates project status with applicable project managers, management peers, and senior IT leadership.