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Editor's Notes

• #2: With Samsung KNOX Customization,
• #3: transform Samsung devices
• #4: into purpose built appliances to better meet your business needs.
• #5: It provides a comprehensive set of tools and services, for a rebranded software, tailored user experience, and advanced device configuration
• #6: to customize Samsung devices for specific objectives, offering optimized value to customers in a wide range of industries.
• #7: The retail industry uses KNOX Customization to provide optimal dining and shopping experiences to customers.
• #8: Restaurants are constantly looking for new ways to increase customer satisfaction by enhancing dining services.
• #9: They are incorporating digital technology to offer interactive menus, and enjoyable content, and also encourage customer engagement through surveys and ratings.
• #10: Restaurants, however, have several concerns when it comes to providing a digitalized dining experience for their customers.
• #11: To begin with, tablets placed in restaurants are used by people of all ages. They may mistakenly change the device settings or even intentionally access unauthorized content, which potentially exposes devices to various risks.
• #12: Furthermore, unwanted notifications and alerts are frequently shown on tablets, some of which are considered a distraction to guests.
• #13: Restaurant staff may also need to turn devices on and off everyday at opening and closing hours, which results in inefficient time and resource management.
• #14: These obstacles to adopting mobile devices in restaurants can be resolved with KNOX Customization.
• #15: It provides Professional Kiosk Mode, Selective Notification management and centralized power control to create an optimal digitalized environment for diners.
• #16: Professional Kiosk Mode locks devices to a specific restaurant application so that guests cannot manually change device settings. This prevents them from accessing the device settings, quick panel and status bar, as well as #8 the power dialog.
• #17: Devices can also be set to selectively manage notifications and alerts, displaying only the ones for dining experience, while the rest is blocked.
• #18: Finally, a large number or devices can be remotely turned on and off at once from a single power source, for effective management of devices.
• #19: Weblib is a French e-retail solution provider that has created an interactive entertainment and in-store advertisement solution by customizing Samsung tablets using KNOX Customization.
• #20: Weblib was able to give customers access to a wide array of media content, as well as improve its services through customer feedback. By providing an interactive environment to customers, restaurants can encourage customer engagement, attract and retain customers, and also create advertisement revenue.
• #21: Retail stores are always seeking to offer a better shopping experience for their guests.
• #22: Traditional kiosks, price checkers, posters, paper catalogs, and signage in stores are being replaced with mobile devices that are more flexible, multi-purposed, and efficiently manageable.
• #23: Although tablets are powerful in-store selling tools, several problems still appear when retail stores adopt standard tablets.
• #24: Tablets placed in stores may be used for purposes unrelated to shopping, such as checking personal email, web surfing, or playing games. This prevents other shoppers from utilizing these devices.
• #25: Advertisements or videos that are played on tablets are sometimes stopped or turned off, interrupting a seamless viewing experience.
• #26: Charging is another big concern for retail stores. Devices cannot be charged in a standard way, when already connected to a USB accessory, such as barcode scanners that are often used in stores.
• #27: Such inconveniences that are caused by using standard tablets can be overcome with KNOX Customization
• #28: that customizes devices with cutting-edge features including Professional Kiosk Mode, Stay-Awake Mode, and enables charging through peripherals.
• #29: Professional Kiosk mode locks devices to a specific retail application to prevent shoppers from using devices for personal use, by remapping hardware key events such as the recent apps, home, and back key.
• #30: Stay Awake Mode provides a limitless screen time-out to enable continuous play of advertisements and videos without the device screen turning off.
• #31: Finally, with KNOX Customization, devices in host mode can be charged through their peripherals in client mode. This way, devices can be connected to the power source through barcode scanners, to simultaneously enable communication and charging.
• #32: LAVA Computer MFG, a major North American retailer headquartered in Canada, provides an innovative retail point of sale system by adopting KNOX Customization Software Development Kit with Samsung GALAXY tablets.
• #33: LAVA was able to deliver a cost-effective tablet-based kiosk that is seamlessly connected to a barcode scanner. With KNOX customization, overhead cost is reduced, device maintenance becomes more effective, and ultimately overall revenue can be increased.
• #34: Transform Samsung devices to better meet your business needs
• #35: with KNOX Customization. Visit Samsung dot com business to get started today.