This document discusses Lean principles of continuous improvement and respect for people using PDSA learning cycles. It focuses on respecting patients and staff, making discoveries, and planning for the future through an iterative process of plan, do, study, act cycles aimed at constant betterment.
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Respect for People
and
Continuous
ImprovementPDSA Learning Cycles
True North
PDSA Learning Cycles
Continuous
Improvement
Respect for
People
Our
Patients
Our
People
Our
Discoveries
Our
Future
What is Lean?
True North
Our
Patients
Our
People
Our
Discoveries
Our
Future
Editor's Notes
What is Lean? The focus of lean is to continuously identify improvement opportunities to increase value and eliminate non-value added or wasteful activities throughout our processes. Lean includes thinking about how we can improve what we do so its better for our patients and better for our colleagues, helping UMass Memorial to become the best place to give care and the best place to get care.