Lessons Learned Process
Download as DOC, PDF
1 like937 views
The document outlines John Motlagh's process for conducting lessons learned sessions at the end of projects. It defines lessons learned and describes how they should be collected throughout the project lifecycle. When closing out a project, a formal lessons learned session will be held where the lessons learned are reviewed aloud and documented. These lessons learned are then compiled into a document and distributed to appropriate parties. The process also provides a table to help prompt questions about lessons learned from different project phases and knowledge areas.
Lessons Learned Process
- 1. John N. Motlagh, MBA Lessons Learned Process Definition Lessons Learned are the historical data of a project that reflect the reasoning behind actions chosen to correct variances. Process Lessons learned are collected and recorded throughout the project lifecycle. Anytime a project variance is recorded, the corrective action should also be recorded as a lessons learned. Examples would be: Schedule variance the project was falling behind, so additional training was implemented Cost variance it was noted that project travel costs were increasing, so we made better use of conference calls and video conferencing Lessons learned will be review aloud at project kickoff meetings. During project status meetings, lessons learned will be collected for review at the end of a project. As part of the administrative close out of the project, a formal lessons learned session will be held. All lessons learned will be documented and saved as part of the project archive Lessons During the administrative close out of a project a formal lessons learned session will be held. Learned It might be necessary to hold separate calls for internal Master Halco use and Customers to Session protect proprietary information. Format 1
- 2. John N. Motlagh, MBA Step Actio n 1 Sche dule a locati on for the lesso ns learn ed sessio n. This may be 2 Invite the appro priate atten dees. This may inclu de custo mers as well as Mast er Halc o assoc iates. Sugg ested invite es inclu de 2
- 3. John N. Motlagh, MBA Compile the The call chair, or someone designated is responsible for compiling the meeting minutes into document lessons learned for future use. 3
- 4. John N. Motlagh, MBA Step Actio n 1 Revie w the lesso ns learn ed minut es 2 Categ orize the result s of the minut es in the templ ate sectio n titled Less ons Learn ed 3 Distri bute the lesso ns learn ed to the appro priate indivi duals or maili ng lists, and thank the indivi duals for their partic ipatio n 4
- 5. John N. Motlagh, MBA Continued on next page 5
- 6. John N. Motlagh, MBA Notes on Project phases follow the PMI project management methodology. The following table is project provided for reference and prompting questions during the lessons learned session. phases 6
- 7. John N. Motlagh, MBA Process Group Initiating Planning Executing Controlling Closing Knowledge Area Integration Project plan development Project plan execution Change control Scope Initiation Scope planning Scope change control Time Activity planning, schedule development Schedule control Cost Resource planning, budgeting Cost control Quality Quality planning Quality assurance Quality control Human Resources Organizational planning, staff acquisition Team development 7
- 8. John N. Motlagh, MBA 8