L.L.Bean aims to target millennials and outdoor enthusiasts through a marketing campaign highlighting the brand's quality products, excellent customer service, and iconic Bean Boots. The campaign will utilize display ads, videos, photos shared on social media, and a new smartphone app to foster new customer relationships and demonstrate L.L.Bean's commitment to customers. Google AdWords and Analytics will be used to optimize the campaign with a $10,000 per day budget and goal of increasing yearly sales.
3. The Big Idea
•Quality, long standing
brand
•Excellent customer service
to solve any problems
•Performance outdoors
sportswear
•Iconic Bean Boots
4. Telling A Story
•Display and video advertising on ad
networks
•The photos and images will show a personal
story of a customer with their L.L.Bean
product
•Photos and videos to be shared on social
media sites
•Facebook
•Instagram
•YouTube
5. Utilizing Smartphones
•Creation of L.L.Bean Smartphone
application
•Instant chat with a L.L.Bean customer
service representative
•Quick shopping at the touch of a
button
•Customer submitted photos to
designated hashtags
6. Overall Campaign Goals
•Foster new customer relationships
and continue growth with brand loyal
customers
•Demonstrate our passion for
customer care and 100% product
guarantee
•Increase yearly sales
7. Google Attributes for Campaign
Success
•Google AdWords
•L.L.Bean
•Bean Boots
•Performance outerwear
•Quality customer service
•$10,000 a day budget
•Increase to $13,000 if need be
8. Continued Google Attributes
•Google Analytics to ensure campaign is
being fully implemented
•Day-to-day results
•Optimize and measure campaign with results
9. Let L.L.Bean help you discover or rediscover the outdoorsman
or woman within you. With quality products and outstanding
customer service, L.L.Bean will be by your side for the next
100 years.