The document is a resume for Mahmoud Mostafa Raafat seeking employment as an IT Technician. It outlines his qualifications including experience with various Windows operating systems, networking skills, databases, web design and more. He is currently employed as an IT Specialist where his responsibilities include managing users, help desk support, network configuration and maintenance, web administration, hardware maintenance and more. He has several IT certifications and his education includes studying at the High Institute for computer in Cairo from 1999-2003.
1 of 2
Download to read offline
More Related Content
Mahmoud [c.v] it
1. Mahmoud Mostafa Raafat
19, Al Nakhil St., Haram, Giza, Egypt
01005645912 / 01285551499
md.mostafa1@ymail.com
OBJECTIVE
To achieve meaningful employment with a company as an IT Technician, which will allow me to
address and solve your company’s technical needs, by applying my experience within the areas of
IT Technician
OVERVIEW OF QUALIFICATIONS
ï‚· Operating System: Windows Xp, Vista and Windows 7
ï‚· Network Operating System Windows 2003
ï‚· VM Ware Workstation.
ï‚· Very Good work with Network.
ï‚· MS Access (Database Design).
ï‚· Good Working with HTML Code.
ï‚· Good knowledge and working with Photoshop.
ï‚· Good working with (MS Office).
ï‚· Communication application.
ï‚· Ability to work well under pressure.
ï‚· Strong problem solving ability and teamwork.
CERTIFICATIONS
ï‚· MCSE Course [until Now].
ï‚· October 2008, Amac Course Windows 2003 Administration
ï‚· August 2007, Amac, Course Administrating Microsoft SQL Server 2000 Database.
 July – September 2005, Amac, Course Microsoft Visual studio.Net using C#
developing windows Application with Ado.Net, developing web Application with
Asp.Net & Ado.Net.
TECHNOLOGY
NETWORKING / INFORMATION ASSURANCE (IA):
ï€ ï‚· Files Sharing. ï‚· DHCP
ï€ ï‚· Backup ï‚· TCP/IP Protocals
ï€ ï‚· Printing Service ï‚· Telnet
OPERATING SYSTEMS:
ï€ ï‚· Windows XP, Vista ultimate, 7 ultimate
ï€ ï‚· Windows server 2003 Enterprise
SOFTWARE:
ï€ ï‚· VM Ware 7 & 9
ï€ ï‚· MS Office 2007 / 2010
ï€ ï‚· Photoshop CS 4
ï‚· Paragon partition manager for server.
ï€ ï‚· Symantec Ghost Solution.
ï€ ï‚· WS-FTP Pro, FileZilla Client
ï€ ï‚· Front Page
ï€ ï‚· Symantec 10 for server & bit defender Antivirus
1|Page
2. Mahmoud Mostafa Raafat
19, Al Nakhil St., Haram, Giza, Egypt
01005645912 / 01285551499
md.mostafa1@ymail.com
EMPLOYMENT HISTORY
Edar Real Estate: Mohandeseen, Giza, Egypt February 2006 ~ Present
IT Specialist
ï‚· Manage users and give them permissions to looking in data
using windows server 2003, and take a backup from data.
- Installation of new systems and managing running Systems.
ï‚· Help Desk - (Help all users in work how to use all applications and resolve problems may
be appear to them in web application or windows applications),
- Configuring and maintenance wired or wireless Networks,
- Configuring wireless Access Point, Routers, Modems, Print
Servers.
ï‚· Resolve - Network problems (responsible to improve connections with users and
hardware problems may happen),
- Troubleshooting system and network problems and diagnosing and solving
hardware/software faults,
- Install & repair Windows computers with standardized applications & Install, Operate
Networking software.
ï‚· Web editor and administrator (edit data in web sites we have using html and Photoshop -
resolve links between data and take a backup from data in website, give users accounts to
add new data in website and manage it).
ï‚· Hardware Computer hardware, software & network Maintenance.
PERSONAL DATA
ï‚· Date of Birth: 15/6/1982
ï‚· Military status: Exemption
ï‚· Marital status: Marred
EDUCATION
1999 – 2003, High Institute for computer, Cairo, Egypt.
2|Page