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Meta Lib Usage Patterns - ELUNA 2007

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John Little

This document discusses a study of how patrons use the MetaLib discovery tool. It finds that patrons want to find relevant databases, do not like using QuickSearch as it returns inconsistent results, and find metasearch results confusing because it is unclear which databases the results came from. Log file analysis showed that 65% of users were remote, 18% browsed databases directly, and 65% of actions used QuickSearch despite changes made to discourage its use.

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MetaLib Usage Patterns [email_address] ELUNA 2007 Spearfish, South Dakota
Questsions & Concerns Concern about how patrons use MetaLib Patrons want to find DBs Patrons don¡¯t like QuickSearch QuickSearch never turns up the same results list Metasearch results are inherently confusing because there is no context (no indication of which DBs gave which results) Which Patrons
Report Data
Log Files /exlibris/metalib/m3_1/log/ grep " ^S[0-9][0-9] IN " www_server_m_4331.log Clean up the logs (Perl) Log Analysis Software (Analog is very trainable but not a bleeding edge tool)
S00 IN 20070529 110617 64.128.101.232 656 "/V?func=native-link&resource=DUK01574" S00 IN 20070529 110638 70.16.136.116 958 "/V/YIFHVYSNAV749L1RU2AMXRQD4XYK7QPQVEPNXUNK8IDGG9GST4-33991?func=find-ej-1-title&mode=titles&scan_start=journal of structural chemistry&search_type=exact " S00 IN 20070529 110642 70.16.136.116 988 "/V/YIFHVYSNAV749L1RU2AMXRQD4XYK7QPQVEPNXUNK8IDGG9GST4-34059?func=jnl-sfx-direct&jnl_code=JNL016426" S00 IN 20070529 110644 152.3.207.175 632 "/V?func=native-link&resource=DUK00693" S00 IN 20070529 110646 152.3.238.226 183 "/V?func=quick-1" S00 IN 20070529 110653 152.3.115.229 618 "/V?func=find-db-1&mode=titles" S00 IN 20070529 110655 152.3.115.229 905 "/V/EYS3BYUMI1NBUYGKP2DC9S9HGY72LL298F7KMN3GUPAM37J5YN-34129?func=find-db-1-title&mode=titles&scan_start=e?&search_type=exact&restricted=all" S00 IN 20070529 110703 152.3.115.229 809 "/V/EYS3BYUMI1NBUYGKP2DC9S9HGY72LL298F7KMN3GUPAM37J5YN-34200?func=native-link&resource=DUK00674" S00 IN 20070529 110710 152.3.239.10 797 "/V?func=find-ej-1"
Results
Results
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Answers Which Patrons Patrons want to find DBs Patrons don¡¯t like QuickSearch QuickSearch never turns up the same results list Metasearch results are inherently confusing because there is no context (no indication of which DBs gave which results) 65% remote 18% browse DBs 65% QuickSearch Different results don¡¯t matter Despite changes to make QuickSearch harder to find, QuickSearch is used more than all other functions combined
[email_address] ELUNA 2007

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Meta Lib Usage Patterns - ELUNA 2007

  • 1. MetaLib Usage Patterns [email_address] ELUNA 2007 Spearfish, South Dakota
  • 2. Questsions & Concerns Concern about how patrons use MetaLib Patrons want to find DBs Patrons don¡¯t like QuickSearch QuickSearch never turns up the same results list Metasearch results are inherently confusing because there is no context (no indication of which DBs gave which results) Which Patrons
  • 4. Log Files /exlibris/metalib/m3_1/log/ grep " ^S[0-9][0-9] IN " www_server_m_4331.log Clean up the logs (Perl) Log Analysis Software (Analog is very trainable but not a bleeding edge tool)
  • 5. S00 IN 20070529 110617 64.128.101.232 656 "/V?func=native-link&resource=DUK01574" S00 IN 20070529 110638 70.16.136.116 958 "/V/YIFHVYSNAV749L1RU2AMXRQD4XYK7QPQVEPNXUNK8IDGG9GST4-33991?func=find-ej-1-title&mode=titles&scan_start=journal of structural chemistry&search_type=exact " S00 IN 20070529 110642 70.16.136.116 988 "/V/YIFHVYSNAV749L1RU2AMXRQD4XYK7QPQVEPNXUNK8IDGG9GST4-34059?func=jnl-sfx-direct&jnl_code=JNL016426" S00 IN 20070529 110644 152.3.207.175 632 "/V?func=native-link&resource=DUK00693" S00 IN 20070529 110646 152.3.238.226 183 "/V?func=quick-1" S00 IN 20070529 110653 152.3.115.229 618 "/V?func=find-db-1&mode=titles" S00 IN 20070529 110655 152.3.115.229 905 "/V/EYS3BYUMI1NBUYGKP2DC9S9HGY72LL298F7KMN3GUPAM37J5YN-34129?func=find-db-1-title&mode=titles&scan_start=e?&search_type=exact&restricted=all" S00 IN 20070529 110703 152.3.115.229 809 "/V/EYS3BYUMI1NBUYGKP2DC9S9HGY72LL298F7KMN3GUPAM37J5YN-34200?func=native-link&resource=DUK00674" S00 IN 20070529 110710 152.3.239.10 797 "/V?func=find-ej-1"
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  • 10. Answers Which Patrons Patrons want to find DBs Patrons don¡¯t like QuickSearch QuickSearch never turns up the same results list Metasearch results are inherently confusing because there is no context (no indication of which DBs gave which results) 65% remote 18% browse DBs 65% QuickSearch Different results don¡¯t matter Despite changes to make QuickSearch harder to find, QuickSearch is used more than all other functions combined