MSME Report New.pdf
The report discusses the significance of mass consumers in the Indian retail and eCommerce industry. Mass consumers, earning between INR 2.5-10 lakhs annually, are a prominent consumer group projected to drive a substantial portion of eCommerce growth. They are increasingly shopping online, value-conscious, and comfortable with technology. The report highlights their potential as a US$ 1.3 Tn opportunity for brands, with online wallet share expansion being a key theme. Decision drivers include pricing, product quality, and trust in the platform. Successful business models targeting this segment have emerged both in eCommerce and offline retail. Overall, mass consumers are poised to shape the future of Indian retail, making them highly attractive to businesses and eCommerce platforms.
