How Operational Innovation Can Transform Your Company
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This document discusses how operational innovation can transform a company through deep change led by an influential person named Bill. It provides three steps to operational innovation: identify constraining assumptions, rethink critical dimensions of work, and beware of organizational barriers like a culture that undervalues operations. Operational innovation should be continuous to gain competitive advantages and thrive in today's globally competitive environment of low industry growth.
How Operational Innovation Can Transform Your Company
- 1. How Operational Innovation can Transform Your CompanyDeep ChangeBy Michael Hammer
- 2. Meet Bill.
- 3. Bill is...Creative...thinks outside the boxInfluential...respectable and trustworthyThe type of guy who goes big (but doesnt go home)
- 10. Look for role models outside your industryStep 1:
- 12. Identify and defy constraining assumptionsStep 2:
- 14. Rethink critical dimensions of workStep 3:
- 16. Bill, BEWARE!Organizational barriers exist to operational innovation.
- 17. These include:Business culture undervalues operationsTop management ignorant about operationsLack of ownership Not built in to formal org. structure
- 23. Then Bill throws a party to celebrate success!
- 24. ...While the company refined its innovation, it continued to look for new methods of operational innovation.
- 26. Big Idea #1Companies can gain competitive advantage through operational innovation.Organizational complacency:Organizations content with methods by which operations are executed continue to do what has worked for them in the past (Kotter, 2008, p. 21)
- 27. Big Idea #2Operational innovation should be the way of life.Organizations continuously change in order to thriveEncourage a business culture that promotes change
- 28. Big Idea #3Operational innovation is increasingly important due to global competition and low industry growth.