This document introduces the concepts of sensation and perception in consumer behavior. Sensation refers to the immediate response of our senses to basic stimuli, while perception is the process by which sensations are selected, organized, and interpreted to give them meaning. The study of perception focuses on how consumers add context to raw sensory inputs.
2. Sensation
The immediate response of our
sensory receptors (eyes, ears,
nose, mouth, finger) to basic stimuli
such as light, color, sound, odors
and texture