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Problem Solving StrategiesJames C. Galvin, Ed.D.
In this world you will have trouble. John 16:33 (NIV)
Your role is bring back new tools to share with your organization
Ummsounds like your organization has a lot of problems
You want to get your team working effectively on those problems
Use proven problem solving techniques to find more powerful solutions
Sticky Notes
Posting
Cluster
Rank
DetailIntroPoint 1Point 2Point 3Close
Action MapSales planBack coverTitle testingDecide themeOutlineWrite bookEditProofTo printerLook and feelDesign cover
System DiagramWork finishedHours per weekWork to doFatigueMistakes
StoryboardMike and Jeff talk by water coolerMike goes to bosss officeJeff gets the CFO to agreeEruption at staff meetingJeff packs up his officeA worried donor calls inThen tragedy strikes!
Timeline19981999200020012002200320042005200620072008200920102011
PMIGood ColorNearbyRight timingEasyPlusFastWe know themMinusCash flowToo largeQuality issuesBad serviceGetting approvalInterestingOutsource instead?Get out of  this market?Do we need it now?Rent one?
MatrixHigh StatusCooper Mini SLexus RXScion tCCadillac CTSSmart ElectricAcura RLDodge MagnumLincoln MKSLowSafety RatingHighSafety RatingSubaru OutbackHyundai TiburonNissan VersaFord FlexVolvo S80Toyota YarisKia RioFord TaurusLow Status
You can repurpose used sticky notes, but dont get carried away
Problem Solving Grid
Problem
1: State Problem / GoalProblem: Kids keep crying for a petGoal: Decide what kind of pet to buy
2: Expand Options
2: Expand Options
3: Clarify Values
3: Clarify Values
4: Do the Math
4: Do the Math
4: Do the Math
5: Improve Solution
Problem Solving Grid
Youve got problems and you want your team working on them effectively
Use proven problem solving techniques to find more powerful solutions
G&Awww.galvinandassociates.comResources > Presentations > CLA

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