This document discusses key performance indicators (KPIs) for program instructors. It provides information on developing KPIs, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document recommends keeping KPIs focused on 3-5 key result areas and tailored to business goals. Mistakes to avoid in KPI creation are having too many KPIs or ones that do not change as goals evolve. Sample KPI types and additional resources on performance reviews are also referenced.