Randal parkerpresentation
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Randal Parker is a solution consultant from Ohio with over 19 years of experience providing solutions for customer issues impacting contact centers. He has worked as a solutions engineer for Genesys and Aspect, specializing in cloud, call center, unified communications, and customer journey technologies. Parker holds a Master's degree from Golden Gate University and Bachelor's degree from Ohio University, and is Microsoft Certified.
Randal parkerpresentation
- 2. MY HOME TOWN Ohio, land of hard working and innovative folks, many presidents’ birthplace and home to aviation with the Wright brothers from Dayton Ohio.
- 3. I’M INTERESTED IN Technology UC Customer Journey Cloud
- 4. MY SKILLS Cloud Call Center Unified Communications Customer Journey Specialist
- 5. CUSTOMERS CLOSED OVER 300 MILLION IN CUSTOMER REVENUE
- 6. WORK EXPERIENCE Genesys Solutions Engineer 2016-2011 Aspect Solutions Engineer 2011-1997 SalesLogix CRM engineer 1997-1996
- 7. EDUCATION Golden Gate University MSC 1986 Ohio University BSC 1984 MCSE Microsoft Certification 2010
- 8. MY EXPERIENCE-19 YEARS providing SOLTUTIONS for customer issues impacting contact centers
- 9. PERSONAL INFO Name: Randal Parker Mail: rparker1147@yahoo.com Phone: 949-303-8285 Address: Mission Viejo, CA 92691