The editor of GayTimes, Joseph Galliano, concluded that the only explanation for London Underground banning one of their advertisements was homophobia. The ad featured a shirtless man from behind being affectionately touched, which Galliano felt was a tender image that was not too revealing. However, London Underground deemed the image too revealing and required a shirt. As the magazine relies on advertising revenue, they had to change the image to avoid losing money. While Galliano doesn't think Londoners would be sensitive to the image, he believes the tube bosses held a "caveman mentality". GayTimes aims to continue growing and learning about what resonates with their large readership, as well as highlighting international LGBT issues, though Galliano notes
Peter Tatchell confronted Mike Tyson in 2002 to question him about homophobic comments Tyson made towards Lennox Lewis. Tatchell has a long history of dangerous activism campaigns dating back 40 years promoting human rights and LGBTQ+ rights. He co-founded the activist group OutRage! and is known for his citizen's arrests of Robert Mugabe to protest human rights abuses in Zimbabwe, resulting in Tatchell being beaten unconscious by Mugabe's bodyguards on one attempt. Despite facing criticism and threats for his activism, Tatchell continues campaigning 16 hours a day to promote human rights and LGBTQ+ equality.
Nick Clegg believes the Liberal Democrats can come to power within 10 years despite not holding power for 85 years. He argues that politics has become more fluid with old allegiances breaking down. Clegg is campaigning to become the new leader of the Liberal Democrats against competitor Chris Huhne. He believes the current political system is rotten and needs electoral reform to be more representative and address issues like a lack of social mobility and environmental challenges with liberal answers. Clegg also advocates treating alcohol within a drug classification system and depoliticizing the debate around drug policy.
2024 Trend Updates: What Really Works In SEO & Content MarketingSearch Engine Journal
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The future of SEO is trending toward a more human-first and user-centric approach, powered by AI intelligence and collaboration. Are you ready?
Watch as we explore which SEO trends to prioritize to achieve sustainable growth and deliver reliable results. We’ll dive into best practices to adapt your strategy around industry-wide disruptions like SGE, how to navigate the top challenges SEO professionals are facing, and proven tactics for prioritizing quality and building trust.
You’ll hear:
- The top SEO trends to prioritize in 2024 to achieve long-term success.
- Predictions for SGE’s impact, and how to adapt.
- What E-E-A-T really means, and how to implement it holistically (hint: it’s never been more important).
With Zack Kadish and Alex Carchietta, we’ll show you which SEO trends to ignore and which to focus on, along with the solution to overcoming rapid, significant and disruptive Google algorithm updates.
If you’re looking to cut through the noise of constant SEO and content trends to drive success, you won’t want to miss this webinar.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
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In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
This presentation by Thibault Schrepel, Associate Professor of Law at Vrije Universiteit Amsterdam University, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
How to Prepare for Avaya 67200T Certification.pdfNWEXAM
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Start Here--- https://bit.ly/4dOjocy ---Get complete detail on 67200T exam guide to crack Avaya IP Office Platform R11 Administrator (ASAC-0013). You can collect all information on 67200T tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Avaya IP Office Platform R11 Administrator (ASAC-0013) and get ready to crack 67200T certification. Explore all information on 67200T exam with number of questions, passing percentage and time duration to complete test.
Tenorshare 4MeKey Crack With Registration Code [2025]sfretrehjygs
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Tenorshare 4MeKey is a software tool designed to help users unlock Apple ID accounts from iPhones, iPads, and iPod Touches without needing a password. It is primarily used to bypass iCloud activation locks, remove Apple ID from a device, and unlock iOS devices associated with an Apple ID account that the user has forgotten or lost access to.
The tool is commonly used by individuals who have purchased second-hand iOS devices that are still locked to someone else’s Apple ID or who have forgotten their own Apple ID credentials.
Please Copy This Direct Download Link Below?
https://shorturl.at/UopGP
?????Note: >> Please copy the link and paste it into Google New Tab now Download link
Key Features of Tenorshare 4MeKey:
Unlock Apple ID Without Password:
Bypass Apple ID: Tenorshare 4MeKey allows users to remove the Apple ID and iCloud account from an iPhone, iPad, or iPod touch without requiring the Apple ID password. This is especially helpful if you have forgotten your Apple ID credentials or if you've bought a second-hand device locked to someone else’s Apple ID.
Bangor University: A Legacy of Excellence in Education and Researchstudyabroad731
?
Bangor University, also known as Prifysgol Bangor in Welsh, is a prominent institution of higher education situated in Bangor, Wales. At Study Abroad Established in 1885, it has grown into a respected center for academic excellence
I am the Director of Communications for Florida State University's College of Social Sciences and Public Policy (COSSPP).
I have a strong track record of developing and implementing strategic and creative marketing approaches that incorporate expertise in public relations, graphic design, and digital marketing strategies.
In my role as Communications Director for COSSPP, I have the pleasure of communicating with our current and prospective students, faculty, staff, alumni, friends, and the communities beyond impacted by our work. COSSPP is home to 12 departments and interdisciplinary programs and 11 centers and institutes and serves as the third largest College at FSU, helping more than 5,000 students each year along their academic journeys. Our 50,000+ alumni work around the globe to address the world’s challenges and to better their communities. To support this work, I run an internship program within our College and provide on-the-job learning opportunities to FSU students at the undergraduate and graduate levels. Our students develop skills critical for workplace readiness and leave with comprehensive portfolios showcasing their writing, design, photography, and project management skills.
How to Prepare for Palo Alto NGFW-Engineer Certification?NWEXAM
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Start here---https://bit.ly/41EEDua---Get complete detail on NGFW-Engineer exam guide to crack Palo Alto Networks Certified Next-Generation Firewall Engineer. You can collect all information on NGFW-Engineer tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Palo Alto Networks Certified Next-Generation Firewall Engineer and get ready to crack NGFW-Engineer certification. Explore all information on NGFW-Engineer exam with number of questions, passing percentage and time duration to complete test.
Engage is FSU College of Social Sciences and Public Policy’s annual magazine for alumni and friends.
Each edition contains highlights from the college’s many student, faculty, staff, and alumni achievements during that academic year.
I served as Editor-in-Chief and Creative Director for this project, which included all graphic design services.
This page contains my portfolio data and career journey, which consists of: introduction, educational background, internship experience and organizational experience.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
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Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
2024 State of Marketing Report – by HubspotMarius Sescu
?
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
How to Prepare for Avaya 67200T Certification.pdfNWEXAM
?
Start Here--- https://bit.ly/4dOjocy ---Get complete detail on 67200T exam guide to crack Avaya IP Office Platform R11 Administrator (ASAC-0013). You can collect all information on 67200T tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Avaya IP Office Platform R11 Administrator (ASAC-0013) and get ready to crack 67200T certification. Explore all information on 67200T exam with number of questions, passing percentage and time duration to complete test.
Tenorshare 4MeKey Crack With Registration Code [2025]sfretrehjygs
?
Tenorshare 4MeKey is a software tool designed to help users unlock Apple ID accounts from iPhones, iPads, and iPod Touches without needing a password. It is primarily used to bypass iCloud activation locks, remove Apple ID from a device, and unlock iOS devices associated with an Apple ID account that the user has forgotten or lost access to.
The tool is commonly used by individuals who have purchased second-hand iOS devices that are still locked to someone else’s Apple ID or who have forgotten their own Apple ID credentials.
Please Copy This Direct Download Link Below?
https://shorturl.at/UopGP
?????Note: >> Please copy the link and paste it into Google New Tab now Download link
Key Features of Tenorshare 4MeKey:
Unlock Apple ID Without Password:
Bypass Apple ID: Tenorshare 4MeKey allows users to remove the Apple ID and iCloud account from an iPhone, iPad, or iPod touch without requiring the Apple ID password. This is especially helpful if you have forgotten your Apple ID credentials or if you've bought a second-hand device locked to someone else’s Apple ID.
Bangor University: A Legacy of Excellence in Education and Researchstudyabroad731
?
Bangor University, also known as Prifysgol Bangor in Welsh, is a prominent institution of higher education situated in Bangor, Wales. At Study Abroad Established in 1885, it has grown into a respected center for academic excellence
I am the Director of Communications for Florida State University's College of Social Sciences and Public Policy (COSSPP).
I have a strong track record of developing and implementing strategic and creative marketing approaches that incorporate expertise in public relations, graphic design, and digital marketing strategies.
In my role as Communications Director for COSSPP, I have the pleasure of communicating with our current and prospective students, faculty, staff, alumni, friends, and the communities beyond impacted by our work. COSSPP is home to 12 departments and interdisciplinary programs and 11 centers and institutes and serves as the third largest College at FSU, helping more than 5,000 students each year along their academic journeys. Our 50,000+ alumni work around the globe to address the world’s challenges and to better their communities. To support this work, I run an internship program within our College and provide on-the-job learning opportunities to FSU students at the undergraduate and graduate levels. Our students develop skills critical for workplace readiness and leave with comprehensive portfolios showcasing their writing, design, photography, and project management skills.
How to Prepare for Palo Alto NGFW-Engineer Certification?NWEXAM
?
Start here---https://bit.ly/41EEDua---Get complete detail on NGFW-Engineer exam guide to crack Palo Alto Networks Certified Next-Generation Firewall Engineer. You can collect all information on NGFW-Engineer tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Palo Alto Networks Certified Next-Generation Firewall Engineer and get ready to crack NGFW-Engineer certification. Explore all information on NGFW-Engineer exam with number of questions, passing percentage and time duration to complete test.
Engage is FSU College of Social Sciences and Public Policy’s annual magazine for alumni and friends.
Each edition contains highlights from the college’s many student, faculty, staff, and alumni achievements during that academic year.
I served as Editor-in-Chief and Creative Director for this project, which included all graphic design services.
This page contains my portfolio data and career journey, which consists of: introduction, educational background, internship experience and organizational experience.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
?
Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
2024 State of Marketing Report – by HubspotMarius Sescu
?
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
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The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
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Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
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PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
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This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
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The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy ?lvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplyt?, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie So?hnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
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The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
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From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
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1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
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Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
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The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management