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Snapchat Bug Reporting

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The document contains 11 bug reports for the Snapchat application. Each report includes the bug ID, test case number, title, submitter details, bug summary, severity level, affected product and version, platforms, actual and expected results, customer impact, and test plan status. The bugs relate to issues like stories playing continuously after the intended story finishes, images being zoomed in on smaller screens, filters not adjusting for screen size, unclear icons, and lack of navigation cues. Severities range from 1 to 3 on a scale where 1 is more severe.

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Bug ID Test Case # TP_USABILITY_09b Test Title Click on Friends Name to View Their Story From Last 24 hours Originator Submit Date 17 May 2016 Summary of BUG When userclicks on a friends story to view it, subsequent stories start playing after the target story finishes. Theres no boundary defining the end of one story and beginning of another. Severity 1 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Subsequent stories are also displayed. Expected Result Only the story clicked on will be played. Customer Impact Severe annoyance. Test Plan Status (P/F) F
Bug ID X02 Test Case # TP_USABILITY_09b Test Title Click on Friends Name to View Their Story From Last 24 hours Originator Submit Date 17 May 2016 Summary of BUG When viewing a snap sent from a phone with bigger screensize, user viewing it from a smaller screen sees a zoomed in version of the image, instead of the complete picture. Severity 1 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Image displayed is zoomed in. Expected Result Picture will be adjusted and displayed according to screen size. Customer Impact Severe annoyance. Test Plan Status (P/F) F
Bug ID X03 Test Case # TP_USABILITY_03c Test Title Add Filter To Picture Originator Submit Date 17 May 2016 Summary of BUG Islamabads orange location filter is not adjusted according to screen size. When applied, it appears cropped from the top. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults The filter is not set according to the pictures proportions. Expected Result The filter will be appropriately applied. Customer Impact Slight annoyance. Test Plan Status (P/F) P
Bug ID X04 Test Case # TP_USABILITY_07c Test Title Click on the Newly Visible Download Button Originator Submit Date 17 May 2016 Summary of BUG When user clicks on download button to download his story, the complete story is downloaded as a video, while the user is expecting individual snaps and videos. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Story is downloaded as a video. Expected Result Storys contents will be downloaded as individual pictures/videos. Customer Impact Slight annoyance. Test Plan Status (P/F) F
Bug ID X05 Test Case # TP_USABILITY_08b Test Title Click on MyStory to view it, and swipe up the arrow on bottom of Picture/Video You Wish To Delete Originator Submit Date 17 May 2016 Summary of BUG When user clicks on own story to delete it, an unfamiliar icon is displayed alongside the seen icon and download button. The icon turns green to indicatethat someone has taken a screenshot of a snap from users story, but it is unclear to the user. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults An unfamiliar icon is displayed. Expected Result Icons displayed will be familiar and self-explanatory. Customer Impact Arouses curiosity. Test Plan Status (P/F) P
Bug ID X06 Test Case # TP_USABILITY_11b Test Title Click on the thumbnail of private snap to view it Originator Submit Date 18 May 2016 Summary of BUG When user clicks on thubnail of private snap, he/she expects to view the snap but instead after waiting to see the snap, he comes to know that that click was only to load the snap. He has to click again to view the snap Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults Snap is not displayed Expected Result Snap is displayed Customer Impact Disappointment, Frustration Test Plan Status (P/F) F
Bug ID X07 Test Case # TP_USABILITY_13d Test Title When friend of user accepts the video call, video call is established Originator Submit Date 18 May 2016 Summary of BUG When friend of user accepts the video call, video call is established. It appears in a small circular window. Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults Video Call is Established Expected Result Video Call is Established Customer Impact Annoyed Test Plan Status (P/F) P
Bug ID X08 Test Case # TP_USABILITY_15a Test Title Tap on ghost icon at the main page to view settings icon and then change the settings Originator Submit Date 18 May 2016 Summary of BUG The settings icon is not visible. User has to explore the application to find it by chance. Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults The settings icon will appear Expected Result The settings icon appears Customer Impact Lost Test Plan Status (P/F) P
Bug ID X09 Test Case # TP_USABILITY_01a Test Title Sign up using email id. Originator Submit Date 17 May 2016 Summary of BUG When a user enters an invalid email id. It still makes a new profile without validating the email. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results No validation, next screen is displayed Expected Result Warning of invalid email id. Customer Impact Arouses curiosity. Test Plan Status (P/F) F
Bug ID X10 Test Case # TP_USABILITY_18 Test Title Navigation to see public snaps and friends snaps. Originator Submit Date 17 May 2016 Summary of BUG When on main page there is no indication how to navigate to public snaps or friends snap screen. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results No indication. Expected Result Indication like an arrow to swipe left to see friends snaps or swipe right to see public snaps Customer Impact Create Annoyance. Test Plan Status (P/F) F
Bug ID X11 Test Case # TP_USABILITY_17 Test Title Add a friend. Originator Submit Date 17 May 2016 Summary of BUG When on main page it is not clear that you have to click ghost button at top to get Add friend option. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results Ghost button is mistaken as a logo and user doesnt clicks on it. Expected Result A proper button that indicates that it should be pressed to go to add friends option. Customer Impact Create Confusion. Test Plan Status (P/F) F

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Snapchat Bug Reporting

  • 1. Bug ID Test Case # TP_USABILITY_09b Test Title Click on Friends Name to View Their Story From Last 24 hours Originator Submit Date 17 May 2016 Summary of BUG When userclicks on a friends story to view it, subsequent stories start playing after the target story finishes. Theres no boundary defining the end of one story and beginning of another. Severity 1 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Subsequent stories are also displayed. Expected Result Only the story clicked on will be played. Customer Impact Severe annoyance. Test Plan Status (P/F) F
  • 2. Bug ID X02 Test Case # TP_USABILITY_09b Test Title Click on Friends Name to View Their Story From Last 24 hours Originator Submit Date 17 May 2016 Summary of BUG When viewing a snap sent from a phone with bigger screensize, user viewing it from a smaller screen sees a zoomed in version of the image, instead of the complete picture. Severity 1 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Image displayed is zoomed in. Expected Result Picture will be adjusted and displayed according to screen size. Customer Impact Severe annoyance. Test Plan Status (P/F) F
  • 3. Bug ID X03 Test Case # TP_USABILITY_03c Test Title Add Filter To Picture Originator Submit Date 17 May 2016 Summary of BUG Islamabads orange location filter is not adjusted according to screen size. When applied, it appears cropped from the top. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults The filter is not set according to the pictures proportions. Expected Result The filter will be appropriately applied. Customer Impact Slight annoyance. Test Plan Status (P/F) P
  • 4. Bug ID X04 Test Case # TP_USABILITY_07c Test Title Click on the Newly Visible Download Button Originator Submit Date 17 May 2016 Summary of BUG When user clicks on download button to download his story, the complete story is downloaded as a video, while the user is expecting individual snaps and videos. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults Story is downloaded as a video. Expected Result Storys contents will be downloaded as individual pictures/videos. Customer Impact Slight annoyance. Test Plan Status (P/F) F
  • 5. Bug ID X05 Test Case # TP_USABILITY_08b Test Title Click on MyStory to view it, and swipe up the arrow on bottom of Picture/Video You Wish To Delete Originator Submit Date 17 May 2016 Summary of BUG When user clicks on own story to delete it, an unfamiliar icon is displayed alongside the seen icon and download button. The icon turns green to indicatethat someone has taken a screenshot of a snap from users story, but it is unclear to the user. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2, iPhone OS Android, iOS ActualResults An unfamiliar icon is displayed. Expected Result Icons displayed will be familiar and self-explanatory. Customer Impact Arouses curiosity. Test Plan Status (P/F) P
  • 6. Bug ID X06 Test Case # TP_USABILITY_11b Test Title Click on the thumbnail of private snap to view it Originator Submit Date 18 May 2016 Summary of BUG When user clicks on thubnail of private snap, he/she expects to view the snap but instead after waiting to see the snap, he comes to know that that click was only to load the snap. He has to click again to view the snap Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults Snap is not displayed Expected Result Snap is displayed Customer Impact Disappointment, Frustration Test Plan Status (P/F) F
  • 7. Bug ID X07 Test Case # TP_USABILITY_13d Test Title When friend of user accepts the video call, video call is established Originator Submit Date 18 May 2016 Summary of BUG When friend of user accepts the video call, video call is established. It appears in a small circular window. Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults Video Call is Established Expected Result Video Call is Established Customer Impact Annoyed Test Plan Status (P/F) P
  • 8. Bug ID X08 Test Case # TP_USABILITY_15a Test Title Tap on ghost icon at the main page to view settings icon and then change the settings Originator Submit Date 18 May 2016 Summary of BUG The settings icon is not visible. User has to explore the application to find it by chance. Severity 3 Product Snapchat Version 9.30.1.0 Platform Samsung Grand Prime OS Android ActualResults The settings icon will appear Expected Result The settings icon appears Customer Impact Lost Test Plan Status (P/F) P
  • 9. Bug ID X09 Test Case # TP_USABILITY_01a Test Title Sign up using email id. Originator Submit Date 17 May 2016 Summary of BUG When a user enters an invalid email id. It still makes a new profile without validating the email. Severity 2 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results No validation, next screen is displayed Expected Result Warning of invalid email id. Customer Impact Arouses curiosity. Test Plan Status (P/F) F
  • 10. Bug ID X10 Test Case # TP_USABILITY_18 Test Title Navigation to see public snaps and friends snaps. Originator Submit Date 17 May 2016 Summary of BUG When on main page there is no indication how to navigate to public snaps or friends snap screen. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results No indication. Expected Result Indication like an arrow to swipe left to see friends snaps or swipe right to see public snaps Customer Impact Create Annoyance. Test Plan Status (P/F) F
  • 11. Bug ID X11 Test Case # TP_USABILITY_17 Test Title Add a friend. Originator Submit Date 17 May 2016 Summary of BUG When on main page it is not clear that you have to click ghost button at top to get Add friend option. Severity 3 Product Snapchat Version 9.30.1.0 Platform LG G-2 OS Android Actual Results Ghost button is mistaken as a logo and user doesnt clicks on it. Expected Result A proper button that indicates that it should be pressed to go to add friends option. Customer Impact Create Confusion. Test Plan Status (P/F) F