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Social Media
                    &
             its Importance


Presented By: Veena Gowda




                              1
What is Social Media?
 People like doing business with HUMAN Beings.

 Not paid media; not earned media; not owned media, but non-media.

 It is the power of peer-to-peer; human-to-human connections.

 Influence.

 Advocacy.

 Referrals.

 Credible customer-centric endorsements.

 Yes, even word-of-mouth.
Evolution of Social Media




            Reference: www.sprinklr.com
Various Tools




                           It's easy to get lost in social media.

  Reference: https://www.elegantthemes.com/blog/resources/beautiful-free-social-media-icons
Social Networkers Worldwide
                      Global (No. of Users In Million) in 2011
1000
 900
 800
 700
 600
 500
                                                              Global (No. of Users In
 400
                                                              Million)
 300
 200
 100
   0
       Facebook Youtube   Twitter     Google       Linkedin
                                       Plus


                              Reference: www.watconsult.com
Social Networkers in India
                          India (No. of Users In Million) in 2011
50
45
40
35
30
25
20                                                                    India (No. of
15                                                                    Users In Million)
10
 5
 0
     Facebook   Twitter     Linkedin      Youtube            Google
                                                              Plus

                             Reference: www.watconsult.com
Facebook
 Platform to connect with Friends, Family, etc

 Best used for sharing photos

 Mediums for Social Engagement:
    Groups for private discussions, social cause, club members
    Pages for showcasing stories, fan base, public engagement
    Adverts for your target audience
    Events to invite your connections or public
    Apps to play games, learn or showcase your product/service
Twitter
 Twitter was originally designed as a broadcast medium

 Fast growing micro-blogging platform

 Challenging to say what you're doing in 140 characters or less

 A communication network to help each other out goes far beyond
  the original idea

 Importance of Twitter during real-time events - China's Sichuan Province
  Earthquake

 First choice for journalists and the media
Linkedin
 A Very Professional Network

 Six Degrees of Separation Theory

 Enhance & Engage your Business prospects with
    Content
    Groups
    Company Page
    Adverts
    Events
    Present with 際際滷share
    Recommendations & References
Pinterest
 A Virtual Pinboard having user-friendly interface

 Brief History  Started in Dec 2009 with 19 employees

 Organize & Display  Information Gathering Tool

 Interesting concept of connecting with strangers sharing your tastes

 Jan 2012 : ComScore reported Pinterest had 11.7 million unique
  users, making it the fastest site in history to break through the 10 million
  unique visitor mark.

 Brands - The Wall Street Journal , UNICEF, Sony Electronics, Mashable
YouTube
 Popularized the concept of sharing videos online

 Shot into limelight when Google acquired it in Oct 2006 for $1.65B (in
  stock)

 Typical stat for a day -Over 100 million video streams are watched

 Success Factor - Eliminated the need for downloads and local media
  players

 United Breaks Guitars
Quora
 Ever growing collection of questions & answers which anyone can update

 Founded in June 2009

 People come to give real answers and share their experiences

   You can create boards for topics.

 Ask specific individuals to answer your question

 Create a blog from the answers received for your question
Blogging
 An interesting, opinionated journal

 Mediums available  Blogger, WordPress, Tumblr

 Customize the blogs for your readers

 Offers the author-reader dialog within/without a website

 Able to earn money simply from blogging/adverts on your blog page

 Keep producing great quality FREE unique content, if they like what you
  write, you have a follower.
Brand & Social Media
"Humanizing the brand" shouldn't be code for "it's ok to be frivolous."

Humanizing the brand means:

 Cheering successes

 Acknowledging others

 Responding individually

 Admitting when your wrong.

Too often brands make the MISTAKE of focusing on getting a large number
of FOLLOWERS when they should be trying to develop a COMMUNITY that
interacts with them, no matter the size.
How to Humanize the Brand?
 People like receiving information through their FAVORITE CHANNELS

 Look for a variety of platforms and media to present what you have

 Treat your followers the way they expect to be treated by your brand...and
  then exceed that

 Mixing unique and duplicate content is the best way to move forward with
  a company social media strategy

 Try different approaches and tactics
Zappos - Cyber attack




                                       Social or Real-Time?

Reference: http://socialmediatoday.com/shelholtz/431570/zappos-sticks-its-values-communicating-customer-database-breach
Brands that ignore social media...will die.
It's that simple."
Agree OR Disagree? ..Why?
Aspire to work in Social Media
 Building up your own tribe

 Start your own blog & post 2-3 times a week

 Post original content & relevant developments

 Well-researched eBook or white paper relevant to industries

 Evangelize your content

 Find a small company that like to get involved with social media and start
  experimenting.
Think About
Innovation can happen ANYWHERE.

According to Cisco, by 2015 there will be more than 15 billion connected
devices in the world.

Even if this number is an overestimation, it is virtually certain that tomorrow
there will be many more connected devices than there are today.

Intel projects that this trend will continue until over 4 billion people have
access to the Internet somewhere around 2020.




                               Reference: www.sprinklr.com
Thank you...
You can connect to me through
Email : wadyz77@gmail.com
        gowdaveena12@gmail.com
Twitter: @wadyz77
Facebook: wadyz77




                                 20

More Related Content

Social Media and it's Importance

  • 1. Social Media & its Importance Presented By: Veena Gowda 1
  • 2. What is Social Media? People like doing business with HUMAN Beings. Not paid media; not earned media; not owned media, but non-media. It is the power of peer-to-peer; human-to-human connections. Influence. Advocacy. Referrals. Credible customer-centric endorsements. Yes, even word-of-mouth.
  • 3. Evolution of Social Media Reference: www.sprinklr.com
  • 4. Various Tools It's easy to get lost in social media. Reference: https://www.elegantthemes.com/blog/resources/beautiful-free-social-media-icons
  • 5. Social Networkers Worldwide Global (No. of Users In Million) in 2011 1000 900 800 700 600 500 Global (No. of Users In 400 Million) 300 200 100 0 Facebook Youtube Twitter Google Linkedin Plus Reference: www.watconsult.com
  • 6. Social Networkers in India India (No. of Users In Million) in 2011 50 45 40 35 30 25 20 India (No. of 15 Users In Million) 10 5 0 Facebook Twitter Linkedin Youtube Google Plus Reference: www.watconsult.com
  • 7. Facebook Platform to connect with Friends, Family, etc Best used for sharing photos Mediums for Social Engagement: Groups for private discussions, social cause, club members Pages for showcasing stories, fan base, public engagement Adverts for your target audience Events to invite your connections or public Apps to play games, learn or showcase your product/service
  • 8. Twitter Twitter was originally designed as a broadcast medium Fast growing micro-blogging platform Challenging to say what you're doing in 140 characters or less A communication network to help each other out goes far beyond the original idea Importance of Twitter during real-time events - China's Sichuan Province Earthquake First choice for journalists and the media
  • 9. Linkedin A Very Professional Network Six Degrees of Separation Theory Enhance & Engage your Business prospects with Content Groups Company Page Adverts Events Present with 際際滷share Recommendations & References
  • 10. Pinterest A Virtual Pinboard having user-friendly interface Brief History Started in Dec 2009 with 19 employees Organize & Display Information Gathering Tool Interesting concept of connecting with strangers sharing your tastes Jan 2012 : ComScore reported Pinterest had 11.7 million unique users, making it the fastest site in history to break through the 10 million unique visitor mark. Brands - The Wall Street Journal , UNICEF, Sony Electronics, Mashable
  • 11. YouTube Popularized the concept of sharing videos online Shot into limelight when Google acquired it in Oct 2006 for $1.65B (in stock) Typical stat for a day -Over 100 million video streams are watched Success Factor - Eliminated the need for downloads and local media players United Breaks Guitars
  • 12. Quora Ever growing collection of questions & answers which anyone can update Founded in June 2009 People come to give real answers and share their experiences You can create boards for topics. Ask specific individuals to answer your question Create a blog from the answers received for your question
  • 13. Blogging An interesting, opinionated journal Mediums available Blogger, WordPress, Tumblr Customize the blogs for your readers Offers the author-reader dialog within/without a website Able to earn money simply from blogging/adverts on your blog page Keep producing great quality FREE unique content, if they like what you write, you have a follower.
  • 14. Brand & Social Media "Humanizing the brand" shouldn't be code for "it's ok to be frivolous." Humanizing the brand means: Cheering successes Acknowledging others Responding individually Admitting when your wrong. Too often brands make the MISTAKE of focusing on getting a large number of FOLLOWERS when they should be trying to develop a COMMUNITY that interacts with them, no matter the size.
  • 15. How to Humanize the Brand? People like receiving information through their FAVORITE CHANNELS Look for a variety of platforms and media to present what you have Treat your followers the way they expect to be treated by your brand...and then exceed that Mixing unique and duplicate content is the best way to move forward with a company social media strategy Try different approaches and tactics
  • 16. Zappos - Cyber attack Social or Real-Time? Reference: http://socialmediatoday.com/shelholtz/431570/zappos-sticks-its-values-communicating-customer-database-breach
  • 17. Brands that ignore social media...will die. It's that simple." Agree OR Disagree? ..Why?
  • 18. Aspire to work in Social Media Building up your own tribe Start your own blog & post 2-3 times a week Post original content & relevant developments Well-researched eBook or white paper relevant to industries Evangelize your content Find a small company that like to get involved with social media and start experimenting.
  • 19. Think About Innovation can happen ANYWHERE. According to Cisco, by 2015 there will be more than 15 billion connected devices in the world. Even if this number is an overestimation, it is virtually certain that tomorrow there will be many more connected devices than there are today. Intel projects that this trend will continue until over 4 billion people have access to the Internet somewhere around 2020. Reference: www.sprinklr.com
  • 20. Thank you... You can connect to me through Email : wadyz77@gmail.com gowdaveena12@gmail.com Twitter: @wadyz77 Facebook: wadyz77 20

Editor's Notes

  • #17: Established in 1999 was initially named as ShoeSite.com.Zappos.com, an e-commerce retailer successfully built a strong online brand.Belief in - You get repeat customers only through superior customer service.4 weeks intensive customer service training was given for every new employee.Cost effective online marketing such as SEM and affiliates does attract consumers.
  • #18: I believe that the businesses that create emotional bonds between them and their consumers will succeed going forward.A company with a Twitter account that it never uses is not going to do any better than a company without social media that is still able to connect satisfactorily with its customers. Social media is a means to an end, not an end unto itself.