Syandes Quiz 3 - Tommy
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The document defines and provides examples of different types of information systems: Transaction Processing Systems (TPS) process day-to-day transactions for organizations like banks and retailers. Office Automation Systems (OAS) use computer networks to enable office functions. Knowledge Work Systems (KWS) aid knowledge workers like engineers and scientists. Decision Support Systems (DSS) analyze business data to help managers make decisions. Executive Support Systems (ESS) generate summarized reports for executives. Group Decision Support Systems (GDSS) use digital tools to facilitate collaboration during group meetings and projects.
Syandes Quiz 3 - Tommy
- 1. Types of Information Systems Tommy Ellema SYANDES K32
- 2. Transaction Processing Systems (TPS) an information processing system for business transactions involving the collection, modification and retrieval of all transaction data designed to process day-to-day transactions of an organization also known as transaction processing or real-time processing
- 3. Transaction Processing System (TPS) Being used by: Banks Accounting Firms Credit Card Companies Groceries Libraries
- 4. Examples ATM system Payroll Processing Airline Reservation System Tabulation Systems Message Control System Record Management System
- 5. Office Automation Systems (OAS) The use of computer systems to execute a variety of office operations The backbone of OAS is a LAN, which allows users to transmit date, mail, and even voice across the network.
- 6. Office Automation System (OAS) Used by: Offices like Accounting Marketing Used in: Office Management For better communication and team work
- 7. Examples Microsoft Office Payroll systems Office Support system Message handling system Document management system
- 8. Knowledge Work System (KWS) serve the information needs at the knowledge level of the organization. Knowledge work systems aid knowledge workers. Knowledge workers include: Doctors Engineers Lawyers Jobs in the science field
- 9. Knowledge Work Systems (KWS) Used by: Knowledge workers To aid them in creating new information and knowledge Secretaries, Managers, Filing Clerks, and Accountants Whose job is to use, manipulate, or disseminate information
- 11. Decision Support System (DSS) a computer program application that analyzes business data and presents it so that users can make business decisions more easily. A decision support system may present information graphically and may include an expert system or artificial intelligence (AI)
- 12. Decision Support System (DSS) Used in: Decision making Problem Solving Forecasting Risk analysis Improving efficiency Used by: Managers and decision makers
- 13. Examples Management Information System Geographical Decision Support System Weather Decision Support System Maintenance Decision Support System
- 14. Executive Support System (ESS) Executive Support System (ESS) is a reporting tool that allows an organization to turn their data into useful summarized reports Also referred to as Executive Information System (EIS) Some ESS also provides analysis tools which predicts a series of performance over time using the input data
- 15. Executive Support System (ESS) Used by: Business owners Executive level managers Used to: Have a quick access from reports from all the companys departments Analyze data Make decision
- 17. Group Decision Support System (GDSS) A technology that supports project collaboration through the enhancement of digital communication with various tools and resources
- 18. Group Decision Support Systems (GDSS) Used to: Increase participation Help streamline group communications Foster learning Used for: Group meetings Projects Decision making