Talkdesk Webinar Series: Drive Growth by Reducing Customer Effort TalkdeskInc
油
This document discusses how to reduce customer effort when seeking help or support. It recommends taking three steps: 1) ensure service is available when customers need it, 2) create a consistent service experience across channels, and 3) measure ease of use through customer effort scores. Reducing customer effort leads to increased loyalty, growth and competitive differentiation. The webinar promotes Talkdesk, a cloud-based call center solution that allows for real-time, personalized customer conversations across channels to improve support and the customer experience.
Technical sales education enterprise- svc and ibm flash best practices updatesolarisyougood
油
- The document provides best practices for implementing IBM FlashSystem storage arrays behind an IBM SVC storage virtualization appliance.
- It covers SVC and FlashSystem updates, switch zoning, cabling considerations, basic SVC guidelines including supported release levels and port masking examples.
- The goal is to optimize performance when using FlashSystem with SVC by leveraging all SVC and FlashSystem ports and features like Real-time Compression and Easy Tier.
Population ecology deals with how population size and structure change over time due to births, deaths, immigration and emigration. It studies the interactions between organisms and their environment at the population level. Ecology can be divided into biotic and abiotic components, with biotic factors being living things that interact with organisms and abiotic factors being non-living environmental components like temperature, soil and water. Population dynamics are influenced by the rates of births, deaths, immigration and emigration within a population.
The document discusses various climate groups and biomes. It begins by defining climate and weather, noting that climate refers to long-term atmospheric conditions and patterns that determine the types of ecosystems in a region. It then describes three major climate groups (low, mid, and high latitudes), providing details on representative climates and biomes within each group, such as tropical rainforests, grasslands, and tundra. Climate is the dominant factor controlling global patterns of biomes.
Attention is the first and most important feature in the human brain when it comes to making decisions. We are constantly bombarded with millions of different impressions, and our brain copes with this immense pressure by being very selective of what it decides to pay attention to.
What we pay attention to, plays a very big role in the internal narrative, and in the end the perception that we ascribe to a website, landing page or situation. In this webinar you will learn what mechanisms drive attention, and how to use that knowledge to better understand the reasons your website and landing pages are not performing like they could.
Digital Business Transformation | Strategy + Executionfeature[23]
油
The document discusses how businesses need to transform into digital leaders to survive in today's digital world. It notes that 75% of businesses will be digital businesses or preparing to become one by 2020. Only 30% of companies attempting to go digital will succeed. The document provides advice on how businesses can overcome obstacles like traditional IT, sourcing, and literacy to transform their business models, customer experiences and operations through approaches like digital maturity assessments, accelerating speed to market, and gaining cost and quality transparency in technology investments. The goal is to help businesses reimagine themselves and adapt continuously to thrive in the digital age.
Download this webinar for free: http://mstnr.me/2hPUamd
Technology is one of five essential components of the digital story. Analytics provide us with vital information to track and measure audience behavior, so we can extend the reach and impact of our storytelling efforts across all of our communications channels. What do you measure, and how do you use that data to refine your story? Join us for this webinar to get your analytics game on!
What You Will Learn
Learn about the most important metrics for digital stories, and how analytics relate to the four other essential components of a digital story.
Discover techniques for measuring those metrics on your sites and social media accounts, including testing different versions of content.
Gain a framework for analyzing information and making smart, data-driven decisions about content and design.
15 Tips for Training Call Center AgentsTalkdeskInc
油
https://www.talkdesk.com/resources/webinars/
Find out how to train your call center agents the right way to deliver great customer service and driver customer loyalty.
www.talkdesk.com/request-demo
9 Top Qualities of a Successful Call Center AgentTalkdeskInc
油
https://www.talkdesk.com/resources/webinars/
Hiring an excellent call center agent is never an easy task. Candidates can be screened based on a variety of criteria, such as personality, skill, fit and motivation, during the hiring process. Regardless of your list of prerequisites, it's helpful to know exactly what makes a successful agent. Here are some of the top qualities of a successful call center agent.
The document discusses various climate groups and biomes. It begins by defining climate and weather, noting that climate refers to long-term atmospheric conditions and patterns that determine the types of ecosystems in a region. It then describes three major climate groups (low, mid, and high latitudes), providing details on representative climates and biomes within each group, such as tropical rainforests, grasslands, and tundra. Climate is the dominant factor controlling global patterns of biomes.
Attention is the first and most important feature in the human brain when it comes to making decisions. We are constantly bombarded with millions of different impressions, and our brain copes with this immense pressure by being very selective of what it decides to pay attention to.
What we pay attention to, plays a very big role in the internal narrative, and in the end the perception that we ascribe to a website, landing page or situation. In this webinar you will learn what mechanisms drive attention, and how to use that knowledge to better understand the reasons your website and landing pages are not performing like they could.
Digital Business Transformation | Strategy + Executionfeature[23]
油
The document discusses how businesses need to transform into digital leaders to survive in today's digital world. It notes that 75% of businesses will be digital businesses or preparing to become one by 2020. Only 30% of companies attempting to go digital will succeed. The document provides advice on how businesses can overcome obstacles like traditional IT, sourcing, and literacy to transform their business models, customer experiences and operations through approaches like digital maturity assessments, accelerating speed to market, and gaining cost and quality transparency in technology investments. The goal is to help businesses reimagine themselves and adapt continuously to thrive in the digital age.
Download this webinar for free: http://mstnr.me/2hPUamd
Technology is one of five essential components of the digital story. Analytics provide us with vital information to track and measure audience behavior, so we can extend the reach and impact of our storytelling efforts across all of our communications channels. What do you measure, and how do you use that data to refine your story? Join us for this webinar to get your analytics game on!
What You Will Learn
Learn about the most important metrics for digital stories, and how analytics relate to the four other essential components of a digital story.
Discover techniques for measuring those metrics on your sites and social media accounts, including testing different versions of content.
Gain a framework for analyzing information and making smart, data-driven decisions about content and design.
15 Tips for Training Call Center AgentsTalkdeskInc
油
https://www.talkdesk.com/resources/webinars/
Find out how to train your call center agents the right way to deliver great customer service and driver customer loyalty.
www.talkdesk.com/request-demo
9 Top Qualities of a Successful Call Center AgentTalkdeskInc
油
https://www.talkdesk.com/resources/webinars/
Hiring an excellent call center agent is never an easy task. Candidates can be screened based on a variety of criteria, such as personality, skill, fit and motivation, during the hiring process. Regardless of your list of prerequisites, it's helpful to know exactly what makes a successful agent. Here are some of the top qualities of a successful call center agent.