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Carter Jensen
Periscope Public House - July 2017
The Demise of BrandsNew tools and emerging preferences are destroying what we once knew.
A Quick Warning
Presentation previews, like this, are only a small portion of the
overall keynote experience. Some slides may be omitted or seem
to be lacking or bare. That is by design.
Many of the visuals included within are simply meant to spur
thought and further support the intended conversation.
With this said, enjoy! I hope this preview gives a good idea
of the journey I look to bring audiences through and the
inspiration that sparks from a presentation like this.
Credit where credit is due.
L2 / Scott Galloway
De?ne “Brand”
What is with our love for brands?
The Erosion
Introduction of technology triggering change.
Bridging the Gap
New consumer tools replace the need.
Breaking Through
A look at who is benefiting from the change.
Taking Action
Connecting the dots to make change.
By the end of this…
I will be able to tell you what your favorite brand is.
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
Status
Trust
Quality
Discoverability
The Demise of Brands - Carter Jensen
:30
Periscope Public House | Carter Jensen
The Demise of Brands — July 2017
edge.periscope.com/Public House
Status
Trust
Quality
Discoverability
Status
Trust
Quality
Discoverability
Status Trust Quality Discoverability
When did this all start?
September 4, 1998
September 4, 1998
CustomerDesire
Consumers do not have the time or the
tools to make up this HUGE gap.
TheRightProduct
CustomerDesire
TheRightProduct
CustomerDesire
TheRightProduct
Status - Trust - Quality - Discoverability
CustomerDesire
TheRightProduct
The Demise of Brands - Carter Jensen
Status Trust Quality Discoverability
Percentage off Affluents Who Can Identify a “Favorite” Brand
USA, Top 5% by Household Income (HHI) 2007
2015
Fashion Brand
80%
61%
Jewelry Brand
58%
40%
Luxury Hotel
67%
37%
Retailer
47%
28%
Breaking Through
The Little Guys
Long Tail Brands
Less than 100m in sales.
Products are not in stores.
Investing in capital-free distribution such as Amazon.
Sales Growth of CPG Companies
By Size, 2015 vs 2016
Small Brands
$.01B—$1.0B in Sales
Medium-Size Brands
$1.0B—$5.5B in Sales
Large Brands
>$5.5B in Sales
+3.1% +0.1% -0.5%
From Big CPG Companies to Long Tail Brands
$20BValue Transfer
Winning on Amazon’s
top 100.
An increase across all categories.
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
$2Billion
Research & Development
1,000 Ph.D.’s and a host of ethnographic researchers
$10.1Billion
Advertising in 2014
37% more than second-place Unilever
$10.1Billion
Advertising in 2014
37% more than second-place Unilever
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
$1BillionTo Unilever in 2016
The Trend Will ContinueMore disruptive tools available new and emerging brands.
Voice
Voice
Fast
Humans can speak 150 vs. type 40 wpm.
Easy
Convenient, hands-free, instant.
Personalized + ?
Context-Driven
Ability to understand wide context of
questions based on prior questions.
Voice
Alexa is not in 5% + of U.S.
households.
Siri is handling +2B
commands each week.
+20% of queries on Android
phones is by voice.
The Loser:
Brands
Packaging
Design
Endcaps
But why push brands out
of brand-building?
The Demise of Brands - Carter Jensen
“Stop marketing, and give
us cheaper products.”
— Amazon & Wallmart
Or else…
Stop carrying you.
Create our own.
Destry you with our algorithms.
Demo
Hey Alexa…
buy batteries.
The Demise of Brands - Carter Jensen
AA 48-Pack Battery Prices
$13.46 $11.87
Dropping The Brand
All Together
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
$3
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
How Can Brands (us) Win?
Losers: Traditional Brands
Winners: Brands who rapidly observe, then change and
shift to meet the new demand.
Tactical
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
Macro
The New Algorithm of Value
Brands and categories taking the lead.Receptors
Intelligence & Change
Television
Outdoor Twitter
Pintrist
Magazines
Trip Advisor
Netflix Waze
Facebook Google
AmazonApple
The Demise of Brands - Carter Jensen
The Demise of Brands - Carter Jensen
Macro & Micro ways that we can…
connect the dots.
Driving inspiration, not replication.
What we need to do.
Recognize the competing
landscape.
Get smart on the new consumer.
Recognize the new toolset
available to markers.
Create action to transform
business.
Questions &
Discussion
So… what is YOUR favorite brand?
Whatever Amazon or
Google tells you.
Carter Jensen
Periscope Public House - July 2017
The Demise of BrandsNew tools and emerging preferences are destroying what we once knew.

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The Demise of Brands - Carter Jensen