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Today’s consumer values TIME and RELATIONSHIPS more than ever! A missed call, a promised “call back”, or an unintended connection to a voice mail system could lead to significant lost revenue.  How many calls never reached a Sales Agent?  On how many calls was customer contact info not obtained?  Did the agent identify himself/herself?  How many calls off-lined?  Is every call going into CRM? The lack of visibility on your phones directly impacts your Sales, Service and CSI. If you can’t measure what is happening on your calls, you cannot prevent profit leaks. Don’t let your phone be the blind spot to profits and service in your dealership.Read less