The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History
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A challenging, thought provoking and entertaining presentation that details why now, more than ever organisations need to embrace business process. Process Improvement Group CEO Craig Reid takes the audience through an explanation of the current key challenges, why they need to embrace process now and the secrets to turning the challenges on their head by embracing customer centric, innovative strategies that will help their organisations succeed. Learn: Why organisations are under threat like never before Why now is the time for organisations to embrace Business process The fundamental shift that Business process can bring How organisations can not just survive, but thrive.
The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History
- 1. PI Group Logo Music - Revolution
- 3. WHY WE NEED PROCESS TODAY LIKE NEVER BEFORE
- 4. THE BOY AND THE BIG TRIP
- 5. WE LIVE WITH A CHALLENGING LEGACY
- 7. A SCOTSMAN
- 9. THE DIVISION OF LABOUR
- 11. BUTWHO WORKS IN A PIN FACTORY?
- 12. WE DO...AND WE DON'T...
- 13. NEW ROLES IN INCREASED COMPLEXITY SHOCK!
- 14. COMPLEXITY IS THE FIRST COMPETITOR
- 15. RESHUFFLING ROLES ONLY MOVES THE PROBLEM
- 16. REWORK
- 17. DELAYS
- 19. 8877%% THE GOLDEN AGE IS OVER
- 20. A RE-LEVELLING IS UNDERWAY
- 21. TECHNOLOGY IS THE LEVELLER
- 22. A LEVEL PLAYING FIELD
- 23. THE TROUBLE WITH BATTLESHIPS
- 25. ACORNS & OAK TREES
- 27. AN AGE OF CUSTOMER POWER
- 29. 87% STARTS TO LOOK GOOD!
- 31. TTHHEE DDIIVVIISSIIOONN OOFF LLAABBOOUURR && CCUUSSTTOOMMEERR CCEENNTTRRIICCIITTYY AARREE PPEERRPPEETTUUAALLLLYY AATT OODDDDSS -- MMee
- 34. NOTHING CAN BE SAID TO BE CERTAIN EXCEPT DEATH AND TAXES
- 35. INVEST IN PROCESS GLUE
- 36. FLEXIBLE GLUE
- 37. FASTER TO MARKET
- 38. BALANCE THE AUTOMATION SEESAW
- 39. WWEE MMUUSSTT MMOOVVEE FFRROOMM IINNDDUUSSTTRRIIAALL RREEVVOOLLUUTTIIOONN TTOO CCUUSSTTOOMMEERR RREEVVOOLLUUTTIIOONN
- 40. CUSTOMERS AT HARMS LENGTH
- 41. THE CUSTOMER EXPERIENCE DOES NOT START WITHIN YOUR WALLS
- 43. THE PROCESS & THE CUSTOMER EXPERIENCE MUST BE ONE
- 44. RUTHLESSLY CUT A PATH TO THE CUSTOMER
- 45. TAKE OFF THE BLINKERS
- 47. THERE IS NO TxRxxY CANT
- 50. WEAR MANY CUSTOMER HATS
- 51. THINK BIG, ACT SMALL
- 52. YOU GET WHAT YOU NICHE FOR AND YOURE ALWAYS NICHING
- 53. SEEK THE POWER OF SCALE WITH NICHE PERSONALISATION
- 54. BBUUSSIINNEESSSS PPRROOCCEESSSS IISS AANN AAUUTTHHEENNTTIICC VVOOIICCEE TTHHAATT SSAAYYSS WWHHAATT BBUUSSIINNEESSSS WWEE AARREE IINN
- 55. ACTIONS SPEAK LOUDER THAN MARKETING
- 56. TODAY ANYONE IS YOUR JUDGE AND JURY
- 57. SO WE NEED TO SPEAK CUSTOMER EXPERIENCE
- 58. THEY BUY MORE FROM YOU
- 59. THEY WONT LEAVE YOU
- 61. ITS A LOT LIKE BEING IN LOVE
- 64. QUESTIONS
- 65. LLEEAAVVEE AA BBUUSSIINNEESSSS CCAARRDD TTOO RREECCEEIIVVEE YYOOUURR FFRREEEE CCOOPPYY COMING SOON
- 66. ASK US HOW TO TRANSFORM YOUR BUSINESS IN 2 DAYS!