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The Operational Process
of Effective Data Mining



Tim Bates
Washington Mutual
Corporate Credit Risk Management




                                   1
Overview

? Defining and measuring the effectiveness
  of a data mining function
? The concept of the Decision Management
  Life Cycle in data mining
? Execution as a competitive advantage




                                             2
How Do You Measure The Effectiveness of Data
Mining?
      What are we typically measuring?
  ?
      ? %/$ Delinquency
      ? Net Chargeoff
      ? ROA/RAROC
      These are the right things to watch, but do they
  ?
      really measure what makes data mining effective?




                                                         3
How Do Should Data Mining Effectiveness Be
Measured?
      Effective data mining provides a framework to
  ?
      measure and manage risk/reward opportunities
      In a fact-based environment, this is accomplished
  ?
      via execution of a decision management life cycle
      ? Develop, execute, measure, and analyze
      ? The more quickly an organization can learn, the
        more effective its strategy execution will be over
        time
      Measured goal becomes the ability to compress
  ?
      learning into a smaller time frame




                                                             4
Organizations that measure and manage their
operational effectiveness and speed of execution
in decision management can gain a competitive
advantage in the form of advanced strategy
execution and speed-to-market.




                                                   5
Why Is Decision Management Important?

? Rate of change of the world is increasing
? ¡°Obsolescence of experience¡±
? Product life cycles are shrinking
? Organizations that acknowledge and embrace
  this as a foundational world view can begin to
  understand the importance of decision
  management execution




                                                   6
Data Mining and the Feedback Loop Concept


                                           ? Decision making (in
                                Develop
 Analyze                                     any business) consists
                                Strategy     of a basic four-step
 Results
                                             process
                                           ? Concept of iterative
                                             learning: in order to
                                             execute more effective
               Decision
               Infrastructure
                                             decision making, full
               ? Systems
                                             execution of the loop is
               ? Attributes
               ? Definitions                 required
               ? Processes
                                           ? The longer the loop
               ? Standards
                                             takes to execute, the
                                             less effective the
                                             decision making
                                             process
Measure                         Execute
Results                         Strategy



                                                                   7
Data Mining and the Feedback Loop Concept



                                 Develop
                                 Strategy
                                            ? Starts with
                                              hypothesis based on
                                              previous experience
                                              or data:
                                                 ? Auto-approve
                                                   loans with 680+
                                                   Fico, Custom
                                                   Score > 500, <
                                                   55% Debt Ratio,
                                                   LTV < 80%, and
                                                   Loan Amount <
                                                   $650k




                                                                 8
Data Mining and the Feedback Loop Concept

                                            ? Codifying
                                              strategy/policy for
                                              execution
                                            ? Identify business rules
                                              to execute policy
                                            ? Deployment systems:
                                                 ? Automated
                                                   Underwriting
                                                   System/Decision
                                                   Engine
                                            ? Change control/
                                              implementation
                                              process: development,
                                              test/QA,
                                              implementation

                                 Execute
                                 Strategy



                                                                        9
Data Mining and the Feedback Loop Concept




                                            ? Conventional
                                              reporting
                                            ? Largely descriptive,
                                              tactical
                                            ? MIS-based (as
                                              opposed to forward-
                                              looking)
                                            ? Focused on tracking
                                              of results as behavior
                                              is being observed
Measure
Results



                                                                  10
Data Mining and the Feedback Loop Concept

                                       ? Beyond measurement of
                                         results to interpretation for
 Analyze                                 re-formulation of credit
                                         strategy
 Results
                                       ? Two forms:
                                            ? Descriptive analysis of
                                              existing scores/
                                              attributes
                                            ? Inferential analysis:
                                              development of
                                              predictive model based
                                              on performance results




                                                                     11
Data Mining and the Feedback Loop Concept


                                            ? Successful execution
                                 Develop      of any single element
 Analyze
                                 Strategy     has dependencies
 Results
                                              upon other elements:
                                              ? Analysis of results
                                                dependent upon
                                                effective results
                                                measurement and data
                                              ? Great strategy
                                                development means
                                                nothing without equally
                                                great execution
                                                capabilities
                                            ? Weaknesses in one
                                              area diminish the
                                              effectiveness of the
Measure                          Execute
                                              overall system
Results                          Strategy
                                              ? System only as strong as
                                                its weakest link




                                                                      12
Keys to Data Mining Execution

    View execution of data mining/decision strategy as a
?
    production process
     ?Identify bottlenecks and add capacity at the bottlenecks
     ?Focus on efficiencies in the linkages between
      phases/components
    This is not the same as speed of execution via blunt
?
    instruments:
             Brute Force (e.g. headcount)
         ?
             Technology
         ?
             $$$
         ?




                                                                 13
The Glue that holds this together is¡­
    The pieces that are in the middle.
?
         Systems
     ?
         Attributes
     ?
         Definitions
     ?
         Processes
     ?                                                               Develop
                                         Analyze                     Strategy
                                         Results

         Standards
     ?
         Elements of a common lexicon              Decision
                                                   Infrastructure:
                                                   ? Systems
                                                   ? Attributes
    Key point: By managing these
?                                                  ? Definitions
                                                   ? Processes
                                                   ? Standards
    elements and assuring consistency
    across all the phases, we can
    streamline the execution of the
                                         Measure                     Execute
    feedback loop cycle                  Results                     Strategy




                                                                                14
Standards
    In data mining, where information is currency, rigorous
?
    standards and definitions are a necessary control point
    Avoids misleading interpretations and process breakdown
?
    of the steps supporting strategy development
     ? Analytic software
     ? Processes
     ? Procedures
    Examples include:
?
     ? Scoring system monitoring standards
     ? Reporting methods
     ? Loss definitions




                                                              15
In Summary¡­

    Organizations that manage the execution of the
?
    decision management cycle can achieve sustained
    competitive advantage through more proactive
    execution of credit strategy
    Rather than brute force expenditure on technology or
?
    headcount, focus on the elements that are common
    links across all the elements
    Common elements and consistency throughout the
?
    cycle minimize translations that slow down execution
    of the process




                                                           16

More Related Content

Tim Bates Mba Technology Conference 2007 Data Mining Presentation

  • 1. The Operational Process of Effective Data Mining Tim Bates Washington Mutual Corporate Credit Risk Management 1
  • 2. Overview ? Defining and measuring the effectiveness of a data mining function ? The concept of the Decision Management Life Cycle in data mining ? Execution as a competitive advantage 2
  • 3. How Do You Measure The Effectiveness of Data Mining? What are we typically measuring? ? ? %/$ Delinquency ? Net Chargeoff ? ROA/RAROC These are the right things to watch, but do they ? really measure what makes data mining effective? 3
  • 4. How Do Should Data Mining Effectiveness Be Measured? Effective data mining provides a framework to ? measure and manage risk/reward opportunities In a fact-based environment, this is accomplished ? via execution of a decision management life cycle ? Develop, execute, measure, and analyze ? The more quickly an organization can learn, the more effective its strategy execution will be over time Measured goal becomes the ability to compress ? learning into a smaller time frame 4
  • 5. Organizations that measure and manage their operational effectiveness and speed of execution in decision management can gain a competitive advantage in the form of advanced strategy execution and speed-to-market. 5
  • 6. Why Is Decision Management Important? ? Rate of change of the world is increasing ? ¡°Obsolescence of experience¡± ? Product life cycles are shrinking ? Organizations that acknowledge and embrace this as a foundational world view can begin to understand the importance of decision management execution 6
  • 7. Data Mining and the Feedback Loop Concept ? Decision making (in Develop Analyze any business) consists Strategy of a basic four-step Results process ? Concept of iterative learning: in order to execute more effective Decision Infrastructure decision making, full ? Systems execution of the loop is ? Attributes ? Definitions required ? Processes ? The longer the loop ? Standards takes to execute, the less effective the decision making process Measure Execute Results Strategy 7
  • 8. Data Mining and the Feedback Loop Concept Develop Strategy ? Starts with hypothesis based on previous experience or data: ? Auto-approve loans with 680+ Fico, Custom Score > 500, < 55% Debt Ratio, LTV < 80%, and Loan Amount < $650k 8
  • 9. Data Mining and the Feedback Loop Concept ? Codifying strategy/policy for execution ? Identify business rules to execute policy ? Deployment systems: ? Automated Underwriting System/Decision Engine ? Change control/ implementation process: development, test/QA, implementation Execute Strategy 9
  • 10. Data Mining and the Feedback Loop Concept ? Conventional reporting ? Largely descriptive, tactical ? MIS-based (as opposed to forward- looking) ? Focused on tracking of results as behavior is being observed Measure Results 10
  • 11. Data Mining and the Feedback Loop Concept ? Beyond measurement of results to interpretation for Analyze re-formulation of credit strategy Results ? Two forms: ? Descriptive analysis of existing scores/ attributes ? Inferential analysis: development of predictive model based on performance results 11
  • 12. Data Mining and the Feedback Loop Concept ? Successful execution Develop of any single element Analyze Strategy has dependencies Results upon other elements: ? Analysis of results dependent upon effective results measurement and data ? Great strategy development means nothing without equally great execution capabilities ? Weaknesses in one area diminish the effectiveness of the Measure Execute overall system Results Strategy ? System only as strong as its weakest link 12
  • 13. Keys to Data Mining Execution View execution of data mining/decision strategy as a ? production process ?Identify bottlenecks and add capacity at the bottlenecks ?Focus on efficiencies in the linkages between phases/components This is not the same as speed of execution via blunt ? instruments: Brute Force (e.g. headcount) ? Technology ? $$$ ? 13
  • 14. The Glue that holds this together is¡­ The pieces that are in the middle. ? Systems ? Attributes ? Definitions ? Processes ? Develop Analyze Strategy Results Standards ? Elements of a common lexicon Decision Infrastructure: ? Systems ? Attributes Key point: By managing these ? ? Definitions ? Processes ? Standards elements and assuring consistency across all the phases, we can streamline the execution of the Measure Execute feedback loop cycle Results Strategy 14
  • 15. Standards In data mining, where information is currency, rigorous ? standards and definitions are a necessary control point Avoids misleading interpretations and process breakdown ? of the steps supporting strategy development ? Analytic software ? Processes ? Procedures Examples include: ? ? Scoring system monitoring standards ? Reporting methods ? Loss definitions 15
  • 16. In Summary¡­ Organizations that manage the execution of the ? decision management cycle can achieve sustained competitive advantage through more proactive execution of credit strategy Rather than brute force expenditure on technology or ? headcount, focus on the elements that are common links across all the elements Common elements and consistency throughout the ? cycle minimize translations that slow down execution of the process 16