This document discusses training and development. It defines training as assisting employees to enhance their efficiency and effectiveness through gaining knowledge and skills. Training focuses on technical skills, is short term, and aims to fulfill specific job requirements. Development focuses on managerial skills and providing learning opportunities for career growth. Training needs arise when there is a gap between required and actual performance. Benefits of training include competitive advantage and improved human relations. The training process involves various types of training and a four level evaluation approach. Costs must be balanced with benefits, and effective training utilizes adult learning principles like experience, relevance, and style.
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training and employee development
2. CONTENT
Introduction
Training vs Development
Need for training and development
Benefits of Training
Training Process
Types of Training
4 Levels of Training Evaluation
Balancing Costs and Benefits of Training
Points which make learning & training effective
10 Adult Learning Principles to Guide Effective
Training Design and Delivery
References
3. INTRODUCTION
Training can be introduced simply as a process of assisting
a person for enhancing his efficiency and effectiveness to a
particular work area by getting more knowledge and
practices. Also training is important to establish specific
skills, abilities and knowledge to an employee
Training and Development is the framework for helping
employees to develop their personal and organizational
skills, knowledge, and abilities.
4. Training vs Development
Content- technical skills
and
knowledge,
application oriented
Purpose- specific job
related,
narrow
perspective
Duration-short term
For
Whommostly
technical
&
nonmanagerial personnel
By whom- trainer
Managerial & behavioral
skills & knowledge &
attitudes
Conceptual
&
GK.
Learning opportunities
designed
to
help
employees grow, broad
perspective.
Long term
Mostly
for managerial
personnel
Self motivated
5. Need for training and
development
Required Performance
GAP
NEED
Actual Performance
6. Benefits of Training
To the organization
To the individual
To Human Relations
T & D offer competitive advantage to
a firm
T & D should not always be the 1st
resort.
If the above is achieved it negates the
expenses on T & D.
8. Types of Training
Required and
Regular
Safety compliance
Driving provisions
Wage n hr rules
Employee orientation
Benefits enrollment
Developmental and
Career
B trends
Strategic Thinking
Leadership
≒ mgmt
Career plng
PMS
Job/Technical
Types of
Training
customer service
Equipment operations
Rcrd keeping needs
Telecommunications
IT sys
Product details
Interpersonal and
Problem-Solving
Comm
Writing skills
Team bldg
Coaching
Prob analyses
Conflict resolution
10. 1. Reaction : What is the thought of
trainee about particular program.
2. Learning : What principles, facts
and techniques trainees learned.
3. Behaviour : Assessement of
change in job performance.
4. Results : what is the impact of
programmes on trainee.
12. Points which make learning &
training effective
1.
Adults need to know reasons for learning.
2.
Self direction
3.
Bring more work related exp. Into learning
situation.
4.
Learn from both extrinsic and intrinsic
motivators.