際際滷

際際滷Share a Scribd company logo
Trauma Informed
Design: Module 1
The History Trauma Study & Trauma Informed Care


UXPA  FEBRUARY 12, 2021
Design Practitioner
and Trauma Survivor.
Trigger Warning
This webinar and the following courses will have frank and open discussions around
various types of trauma including sexual assault, PTSD and its symptoms, emotional
abuse, racial abuse and others. The purpose of these discussions is to illuminate
taboo topics and show how re-traumatization occurs. These discussions may
overwhelm and trigger you, especially of you are a trauma survivor. I ask everyone to
create an atmosphere of mutual respect and sensitivity for everyone. And if at any
point, it becomes too much, feel free to take a break and re-join if you are able.
Group Norms
Stay Engaged


To stay engaged is a refusal to let your heart and mind
check out of the conversation while leaving your body in
place. It is a personal commitment each person makes,
regardless of the engagement of others. It means remaining
morally, emotionally, intellectually, and socially involved in
the dialogue
Patterns of Participation


Everyones voice is important and is a valuable contribution
to the conversation. This includes watching our air time,
Stepping Up if we tend to process silently in our heads,
and Stepping Back if we are verbal processors to allow
ourselves to do some internal reflection.


Speak Our Truths


Use actual examples and experiences youve had. Dont try
to generalize for other people. Were here to have real
conversations and having them also means being honest
and specific about our questions.
Embrace Impact


Were going to talk about uncomfortable and taboo topics.
Many of us are not well versed in these and will inadvertently
say something harmful and insensitive. When that happens,
resist the urge to defend yourself and instead listen, learn,
and make amends to the people youve hurt.
Were here because
We want to learn more about trauma, trauma informed care, and how we as
designers can take it into account in our work. As a collective of designers in
the course, we want to reduce harm through re-traumatization.
Objective


By learning and applying frameworks and
principles to our work.
Goal


Give you a better understanding of trauma,
how it shows up, and the consequences of re-
traumatization
Course Outline
This course will be taught over the next 4 Fridays for 60-75 minutes. We will
use a lecture format mix with a studio based project*
Module 1: The History Trauma Study & Trauma
Informed Care


A deep dive into the historical study of trauma and
trauma informed care
Module 2: Turning Trauma Informed Care into
Trauma Informed Design


Learning the principles of trauma informed design
Module 3: Trauma Informed Heuristic


A frame work for evaluating trauma in design
Module 4: Trauma Informed Design in Action


Studio project share out and course rap up.
* Studio Project Note: You should spend no more than 1-2 hours outside of this course working on it. The goal is to apply the
thinking, not making anything perfect. So focus on applying the learning, not making a polished product.
Lets Get Started
How do we define trauma?
American Psychological Association defines trauma as is an emotional
response to a terrible event like an accident, rape or natural disaster.
Immediately after the event, shock and denial are typical. Longer term
reactions include unpredictable emotions, flashbacks, strained
relationships and even physical symptoms like headaches or nausea
An emotional response
to an event with long
term consequences
Interest in trauma has ebbed
and flowed for centuries.
A Rose by Any Other Name:
The History of Trauma Study
Late 19th Century
Jean-Martin Charcot
(November 29 1825August 16, 1893)
Hysteria is emotionally
charged behavior that seems
excessive and out of control
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
William James Pierre Janet Sigmund Freud
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
World War I
Charles Meyers
(March 13, 1873October 12, 1946)
Trauma Informed Design: History of Trauma Study
Curiously, soldiers who
never saw combat
experience shell shock
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
The Vietnam War
Chaim Shatan Robert Lifton
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
It took over 100 years of work to
get a diagnosis for trauma
1870s 1910s 1970s 1980s
The Physiological Impact
of Trauma
Ivan Pavlov
(September 26, 1849February 27, 1936)
Trauma Informed Design: History of Trauma Study
St. Petersburg Flood in 1924
After the flood, the dogs
exhibited on-going terror.
Some of the dogs became
unresponsive. Regardless of stimuli
Others were frighted at small stimuli
and didnt react to larger ones.
The extreme stress caused
them to have a new
internal equilibrium
Fight Flight Freeze
The three responses to stress
Diagram courtesy of PESI
The sense of self is important when
it comes to studying trauma
In The Body Keeps the Score, the author talks about how people who have
survived trauma dont just have off responses to stress, they also dont have
normal feelings and sensations.
When the problem is the
solution
Weight loss study
Trauma Informed Design: History of Trauma Study
Overweight is overlooked
and thats where I want to be
How often are we asked to solve
a problem that might actually be
a coping mechanism?
The Introduction of Trauma
Informed Care
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
Understanding the scope
and consequences of
traumatic exposure
Preventing traumatic
events and ameliorating
their consequences
Advocating for the field
of traumatic stress
Trauma Informed Design: History of Trauma Study
Trauma Informed Design: History of Trauma Study
The Five Principles of Trauma
Informed Care
Safety


Ensuring physical and emotional safety
through welcoming common areas and
privacy is respected.
Choice


Individual has choice and control
through clear and appropriate
messaging on their rights and
responsibilities.
Collaboration


Making decisions with the individual
and sharing power through allowing
individual play a significant role in
planning and evaluating services.
Trustworthiness


Task clarity, consistency, and
interpersonal boundaries through
maintaining professional and respectful
boundaries.
Empowerment


Prioritizing empowerment and skill
building through providing an
atmosphere that allows individuals to
feel validated and affirmed at each and
every contact at the agency.
Safety
From To
Comfort
Choice


From To
Consent
Collaboration
From To
Partnership
Trustworthiness
From To
Transparency
Empowerment
From To
Respect
Well cover the principeles
in depth next week
including examples.
1. https://newperspectivesinc.com/the-history-of-psychological-trauma/

2. https://www.verywellmind.com/what-is-
hysteria-2795232#:~:text=Hysteria%20is%20a%20term%20used,excessive%2
0and%20out%20of%20control.

3. https://www.apa.org/monitor/2012/06/shell-shocked

4. https://stmuhistorymedia.org/the-evolution-of-ptsd/

5. The Body Keeps the Score

Sources
Any open questions or
reflections?
Join us on Slack and see you
next week on February 19.
https://join.slack.com/share/zt-m923ai6d-ClQYKdoABTUETMD9LbJtJw
Thanks. Please email me at
theresa@theresa.is with any
questions.

More Related Content

Trauma Informed Design: History of Trauma Study

  • 1. Trauma Informed Design: Module 1 The History Trauma Study & Trauma Informed Care UXPA FEBRUARY 12, 2021
  • 3. Trigger Warning This webinar and the following courses will have frank and open discussions around various types of trauma including sexual assault, PTSD and its symptoms, emotional abuse, racial abuse and others. The purpose of these discussions is to illuminate taboo topics and show how re-traumatization occurs. These discussions may overwhelm and trigger you, especially of you are a trauma survivor. I ask everyone to create an atmosphere of mutual respect and sensitivity for everyone. And if at any point, it becomes too much, feel free to take a break and re-join if you are able.
  • 4. Group Norms Stay Engaged To stay engaged is a refusal to let your heart and mind check out of the conversation while leaving your body in place. It is a personal commitment each person makes, regardless of the engagement of others. It means remaining morally, emotionally, intellectually, and socially involved in the dialogue Patterns of Participation Everyones voice is important and is a valuable contribution to the conversation. This includes watching our air time, Stepping Up if we tend to process silently in our heads, and Stepping Back if we are verbal processors to allow ourselves to do some internal reflection. Speak Our Truths Use actual examples and experiences youve had. Dont try to generalize for other people. Were here to have real conversations and having them also means being honest and specific about our questions. Embrace Impact Were going to talk about uncomfortable and taboo topics. Many of us are not well versed in these and will inadvertently say something harmful and insensitive. When that happens, resist the urge to defend yourself and instead listen, learn, and make amends to the people youve hurt.
  • 5. Were here because We want to learn more about trauma, trauma informed care, and how we as designers can take it into account in our work. As a collective of designers in the course, we want to reduce harm through re-traumatization. Objective By learning and applying frameworks and principles to our work. Goal Give you a better understanding of trauma, how it shows up, and the consequences of re- traumatization
  • 6. Course Outline This course will be taught over the next 4 Fridays for 60-75 minutes. We will use a lecture format mix with a studio based project* Module 1: The History Trauma Study & Trauma Informed Care A deep dive into the historical study of trauma and trauma informed care Module 2: Turning Trauma Informed Care into Trauma Informed Design Learning the principles of trauma informed design Module 3: Trauma Informed Heuristic A frame work for evaluating trauma in design Module 4: Trauma Informed Design in Action Studio project share out and course rap up. * Studio Project Note: You should spend no more than 1-2 hours outside of this course working on it. The goal is to apply the thinking, not making anything perfect. So focus on applying the learning, not making a polished product.
  • 8. How do we define trauma? American Psychological Association defines trauma as is an emotional response to a terrible event like an accident, rape or natural disaster. Immediately after the event, shock and denial are typical. Longer term reactions include unpredictable emotions, flashbacks, strained relationships and even physical symptoms like headaches or nausea
  • 9. An emotional response to an event with long term consequences
  • 10. Interest in trauma has ebbed and flowed for centuries.
  • 11. A Rose by Any Other Name: The History of Trauma Study
  • 13. Jean-Martin Charcot (November 29 1825August 16, 1893)
  • 14. Hysteria is emotionally charged behavior that seems excessive and out of control
  • 17. William James Pierre Janet Sigmund Freud
  • 22. Charles Meyers (March 13, 1873October 12, 1946)
  • 24. Curiously, soldiers who never saw combat experience shell shock
  • 31. It took over 100 years of work to get a diagnosis for trauma 1870s 1910s 1970s 1980s
  • 33. Ivan Pavlov (September 26, 1849February 27, 1936)
  • 36. After the flood, the dogs exhibited on-going terror.
  • 37. Some of the dogs became unresponsive. Regardless of stimuli Others were frighted at small stimuli and didnt react to larger ones.
  • 38. The extreme stress caused them to have a new internal equilibrium
  • 39. Fight Flight Freeze The three responses to stress
  • 41. The sense of self is important when it comes to studying trauma In The Body Keeps the Score, the author talks about how people who have survived trauma dont just have off responses to stress, they also dont have normal feelings and sensations.
  • 42. When the problem is the solution
  • 45. Overweight is overlooked and thats where I want to be
  • 46. How often are we asked to solve a problem that might actually be a coping mechanism?
  • 47. The Introduction of Trauma Informed Care
  • 50. Understanding the scope and consequences of traumatic exposure
  • 51. Preventing traumatic events and ameliorating their consequences
  • 52. Advocating for the field of traumatic stress
  • 55. The Five Principles of Trauma Informed Care Safety Ensuring physical and emotional safety through welcoming common areas and privacy is respected. Choice Individual has choice and control through clear and appropriate messaging on their rights and responsibilities. Collaboration Making decisions with the individual and sharing power through allowing individual play a significant role in planning and evaluating services. Trustworthiness Task clarity, consistency, and interpersonal boundaries through maintaining professional and respectful boundaries. Empowerment Prioritizing empowerment and skill building through providing an atmosphere that allows individuals to feel validated and affirmed at each and every contact at the agency.
  • 61. Well cover the principeles in depth next week including examples.
  • 62. 1. https://newperspectivesinc.com/the-history-of-psychological-trauma/ 2. https://www.verywellmind.com/what-is- hysteria-2795232#:~:text=Hysteria%20is%20a%20term%20used,excessive%2 0and%20out%20of%20control. 3. https://www.apa.org/monitor/2012/06/shell-shocked 4. https://stmuhistorymedia.org/the-evolution-of-ptsd/ 5. The Body Keeps the Score Sources
  • 63. Any open questions or reflections?
  • 64. Join us on Slack and see you next week on February 19. https://join.slack.com/share/zt-m923ai6d-ClQYKdoABTUETMD9LbJtJw
  • 65. Thanks. Please email me at theresa@theresa.is with any questions.