Valeria Martinez is seeking a management position that allows her to utilize her bilingual skills, customer service experience, and proficient knowledge of office systems. She has over 15 years of work experience including roles as a store manager, office coordinator, administrative secretary, TV reporter, radio host, and actor. Her experience also includes extensive volunteer work with various organizations.
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Valeria Martinez Curriculum Vitae 2015
1. Valeria Martinez
6980 E. Sahuaro Dr,Scottsdale,AZ, 85254
W: 602.633.5832 M: 480-652-7933E: valeria@vonae.org
Objective To further mycustomer service skills, andutilize myenergetic personalityto inspires co-workers to reachgoals;by
taking advantange of my Bilingual skills inSalesand Clientele development, andto incorp坦rate myproficient
knowledge of Office suite andCRMbasedsystems intoan effective Management experience.
Work Experience CH Carolina Herrera Store Manager 2010-current
Responsibilities; Retail Store Operation, P&L Management, Budgeting& Cost Controls, ShrinkReduction/Loss Control,
Customer Service Excellence, Teambuilding/Training/Supervision, InventoryManagement, MerchandisingStrategies,
In-Store Events Coordinator, Hiring/Recruiting and HR, Provided training to staff inregards to employees policies
manual, Payroll Coordinator. Skills:Excellent interpersonal skills, Effective Communication, Decisive, Delegating when
needed, Well Organized, Desire andabilityto solve problems, Self-Motivated, Strong Drive, NaturallyPersuasive,
Integrity, Communityinteraction withlocal charities (PANDA, Arizona Childrens Hospital, FreshStart Foundation
among others),Met corporate goalsandincreasedbusiness revenue on a yearlybasis, Top 3 inmarket adjusted sales
in US region.
Unlimited Realty Office Coordinator 2006-2010
Fulfilled suppliesorders, Interactedwithcustomers throughinboundcalls. Provide Customer Service to visiting
clients, In charge of openingandclosing office. Transcribeddocuments intodigital formats. Facilitated quality
assurance offinancialdocuments for the leanofficers division. Conducted outboundcalls for prospective clients.
Villa Financial/Allegro Financial Company Administrative Secretary 2005-2006
ProvidedCustomer Service, coveredfront desk reception, Helpedclients complete application forms, Completeddata
entry, Routedincoming phone callsto appropriate department or personnel.
Univision/Prensa Hispana TV Reporter & Columnist 2003-2005
Developednews scripts for segments, Coveredthe localnewspaper highlights, Coveredthe Culture sectionfor
Phoenix basedSpanishlanguage newspaper, Reportedon local events, Servedas communityliaison.
Radio Power/Radio Nuevo Tiempo - Host 1999-2003
Hosteda weekend shift as wellsas a dailytwo-hour shift as host oftwo programs. Read the news, Interactedwith
callers, Providedinformationabout musical selections, Interviewed guests, Conducted stationcontests.
Canta Cuentos Circus Show Actor/Singer for TV Program and Theater Production 1996-1998
Traveledregionallywiththis childrens theater companypresenting various Argentinianplays.
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Volunteer
Experience
Arthritis Foundation Board 2014-current
Worked onEvent planningand coordination as well as fundraisingcommittees.
Womens Ministry Director at SDA Phoenix Spanish Church 2011-2014
Led planningof calendar ofactivities, Recruitedvolunteers, Expanded membership, Leddevotionals, Served as
speaker for local events.
Childrens Ministry at SDA Phoenix Spanish Church 2012-current
Served as Bible School teacher for infant, toddler, and pre-kage groups, facilitatedarts andcrafts activities,
Developeda Puppets ministrythat includes buildingcharacters, writingandrecording scripts as well as presentingthe
skits at special events.
Youth Ministry at SDA Phoenix Spanish Church & AZ Conference 2009-2012
Led Bible school for local church, Plannedyearlycalendar of activities, OversawFundraisingcommittee, Ledcreative
writingteams for skits andplays, Actedin plays and skits, Collaboratedwithproductionof plays andskits for State
wide events (GenerationJoven), Hostedvarious youth-centered local TV programs (Enterate, ConfiaenJesus), Hosted
local church main service broadcast, Served as Camera Director for local andstate wide youthevents.
Praise & Worship 2005-current
Lead singer for local church praise bandEl-Zamar, MainChoir & Chamber choir member-soprano, Soloist.
Community Choirs 1998-2001
Coro de la Ciudad(Argentina) Soprano, Coro del Solar (Argentina)
Peoria Theater Company 2005-2006
Actress and singer for Nunsense production
Awards &
Memberships
Arizona EducationDepartment:Awardfor The Worldof Fashion
Outstanding Customer Service recognition from the Deskof Arizona SecretaryMichelle Reagan.
YearlyAwardfrom the SDA Conference for an Outstanding work as Womans MinistryDirector.
Featured inScottsdale ModernLuxuryMagazine as a Fashionlocal leader.
FeaturedinArizona Trends Magazine as a local Fashionleader.
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