The document discusses ways to improve instruction based on research from the Association of Research Libraries and the book "e-learning and the Science of Instruction" by Clark and Mayer. It states that people learn best when they want to learn, understand why it's important, believe it will help them, and learn in a supportive environment through multiple means such as words and pictures. While catering to individual learning styles is ideal, using e-learning and multimedia can effectively reach more students. However, these methods must be implemented carefully to avoid overloading learners. Assessments before and after any changes using consistent criteria can measure improvements.