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BRINGING
                                YOUR CU INTO
                                 WORLD 2.0
                                 Morriss Partee




Wednesday, September 23, 2009
WE ARE MORE
                       NEEDED AND
                       RELEVANT
                                 THAN EVER
Wednesday, September 23, 2009
HOW I
                         GOT HERE
Wednesday, September 23, 2009
HOW YOU
                             GOT HERE

Wednesday, September 23, 2009
SOCIAL
                                MEDIA
Wednesday, September 23, 2009
COMMUNITY
          ENGAGEMENT
Wednesday, September 23, 2009
WEB 1.0

                                STATIC PAGES


Wednesday, September 23, 2009
WEB 2.0 = SITES OR ONLINE COMMUNITIES
                  WHERE PEOPLE
      COMMUNICATE, SHARE AND/OR INTERACT




Wednesday, September 23, 2009
SOCIAL MEDIA/NETWORKING SITES




Wednesday, September 23, 2009
Wednesday, September 23, 2009
WORLD 2.0:
                           I can get
                    ANY information about
                     ANYthing, ANY place,
                   ANY one, or ANY business
                        at ANY TIME.
                        (oh, and I cant get lost, either)
Wednesday, September 23, 2009
GOOD NEWS!
   Now is our time
   to shine
    Democratically
      controlled
    Open, honest
    Authentic
    Local
    A solid deal!
Wednesday, September 23, 2009
100 YEARS AGO
Wednesday, September 23, 2009
What never worked for us
Wednesday, September 23, 2009
Word of Mouth
Wednesday, September 23, 2009
Countries by Population




Wednesday, September 23, 2009
Countries by Population
              1. China           1,337 m




Wednesday, September 23, 2009
Countries by Population
              1. China           1,337 m
              2. India           1,162 m



Wednesday, September 23, 2009
Countries by Population
              1. China           1,337 m
              2. India           1,162 m
              3. United States    306 m


Wednesday, September 23, 2009
Countries by Population
              1. China           1,337 m
              2. India           1,162 m
              3. United States    306 m
              4. Facebook         300 m

Wednesday, September 23, 2009
Countries by Population
              1. China           1,337 m
              2. India           1,162 m
              3. United States    306 m
              4. Facebook         300 m
              5. Indonesia        230 m
Wednesday, September 23, 2009
Facebook Members
                                                                                            100 million
     100



      75

                                                                                 52 million
      50                                                                    Cover
                                                                        Fast Company

                                               High                 Regions
      25                                      Schools
                                1 mil
            Founded
        0
         Jan 04     July 04     Jan 05   July 05   Jan 06 July 06    Jan 07   July 07   Jan 08   Aug 08
                                                      Members
Wednesday, September 23, 2009
56% of online American
  consumers* feel a stronger
  connection and that they are
  better served by a company
  when they can interact with
  them in a social media
  environment.
                      -Cone Business Study, Sept. 2008




 *60% of Americans currently use social media.
  http://www.coneinc.com/content1182


Wednesday, September 23, 2009
Wednesday, September 23, 2009
SOCIAL MEDIA IS NOT A MARKETING THANG
     ITS EVERYONES THANG




                                BLOCKED?
                                 craigslist
Wednesday, September 23, 2009
What should I do now?




Wednesday, September 23, 2009
CU social media case studies
  Common Wealth CU, Alberta, Young & Free
  Vancity CU, Vancouver, Change Everything
  Verity CU, Seattle, We are V blog
  Carolina Postal CU, NC, I love my hoopty
  UFirst FCU, Albany, The Boardcast
  TDECU, Houston, Y&F Texas
  Members CU, NC, What are you saving for?
  Maine State CU, Augusta, Flickr photo contest
  South Carolina FCU, Charleston, Y&F SC
Wednesday, September 23, 2009
Wednesday, September 23, 2009
Wednesday, September 23, 2009
Results:
      $179,000 in unpaid traditional media coverage
      2,000,000+ impressions
      2,736 new Y&F accounts
      $3,982,000 deposits into Y&F accounts


Wednesday, September 23, 2009
What it is: Community blog to make
     Vancouver and BC a better place to live
     Results: Featured coverage in local media,
     including TV and newspaper
     Increased loyalty among members
     Reinforces triple-bottom line of the CU
Wednesday, September 23, 2009
Wednesday, September 23, 2009
New members joining Verity CU cite their
     blog as the reason three times
     more frequently than
     direct mail.




                                     Shari Storm
                                    VP Marketing
                                      Verity CU
                                     Seattle WA
Wednesday, September 23, 2009
Wednesday, September 23, 2009
Wednesday, September 23, 2009
Wednesday, September 23, 2009
                                MemberNote
MemberNote
                                29 % 41-55
                                28 % 25-40
                                 23 % 56+
                                11 % 18-24
Wednesday, September 23, 2009
Blogging the Corporate CU
  MELTDOWN
  http://unrealizedlosses.blogspot.com




Wednesday, September 23, 2009
Wednesday, September 23, 2009
TIME TO
                                JUMP IN!
Wednesday, September 23, 2009
Join/Participate in
                                     YOUR
                                  online community:
                                www.EverythingCU.com




Wednesday, September 23, 2009
Social Media/Networking
                                    Morriss Partee
                                   Chief Experience Officer
                                      EverythingCU.com

                        morriss@everythingcu.com
                              413揃535揃0621
                    http://everythingcu.wordpress.com
          Friend me on EverythingCU, Facebook, Twitter, LinkedIn
                   Todays slides are on 際際滷share.net
Wednesday, September 23, 2009

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  • 1. BRINGING YOUR CU INTO WORLD 2.0 Morriss Partee Wednesday, September 23, 2009
  • 2. WE ARE MORE NEEDED AND RELEVANT THAN EVER Wednesday, September 23, 2009
  • 3. HOW I GOT HERE Wednesday, September 23, 2009
  • 4. HOW YOU GOT HERE Wednesday, September 23, 2009
  • 5. SOCIAL MEDIA Wednesday, September 23, 2009
  • 6. COMMUNITY ENGAGEMENT Wednesday, September 23, 2009
  • 7. WEB 1.0 STATIC PAGES Wednesday, September 23, 2009
  • 8. WEB 2.0 = SITES OR ONLINE COMMUNITIES WHERE PEOPLE COMMUNICATE, SHARE AND/OR INTERACT Wednesday, September 23, 2009
  • 11. WORLD 2.0: I can get ANY information about ANYthing, ANY place, ANY one, or ANY business at ANY TIME. (oh, and I cant get lost, either) Wednesday, September 23, 2009
  • 12. GOOD NEWS! Now is our time to shine Democratically controlled Open, honest Authentic Local A solid deal! Wednesday, September 23, 2009
  • 13. 100 YEARS AGO Wednesday, September 23, 2009
  • 14. What never worked for us Wednesday, September 23, 2009
  • 15. Word of Mouth Wednesday, September 23, 2009
  • 17. Countries by Population 1. China 1,337 m Wednesday, September 23, 2009
  • 18. Countries by Population 1. China 1,337 m 2. India 1,162 m Wednesday, September 23, 2009
  • 19. Countries by Population 1. China 1,337 m 2. India 1,162 m 3. United States 306 m Wednesday, September 23, 2009
  • 20. Countries by Population 1. China 1,337 m 2. India 1,162 m 3. United States 306 m 4. Facebook 300 m Wednesday, September 23, 2009
  • 21. Countries by Population 1. China 1,337 m 2. India 1,162 m 3. United States 306 m 4. Facebook 300 m 5. Indonesia 230 m Wednesday, September 23, 2009
  • 22. Facebook Members 100 million 100 75 52 million 50 Cover Fast Company High Regions 25 Schools 1 mil Founded 0 Jan 04 July 04 Jan 05 July 05 Jan 06 July 06 Jan 07 July 07 Jan 08 Aug 08 Members Wednesday, September 23, 2009
  • 23. 56% of online American consumers* feel a stronger connection and that they are better served by a company when they can interact with them in a social media environment. -Cone Business Study, Sept. 2008 *60% of Americans currently use social media. http://www.coneinc.com/content1182 Wednesday, September 23, 2009
  • 25. SOCIAL MEDIA IS NOT A MARKETING THANG ITS EVERYONES THANG BLOCKED? craigslist Wednesday, September 23, 2009
  • 26. What should I do now? Wednesday, September 23, 2009
  • 27. CU social media case studies Common Wealth CU, Alberta, Young & Free Vancity CU, Vancouver, Change Everything Verity CU, Seattle, We are V blog Carolina Postal CU, NC, I love my hoopty UFirst FCU, Albany, The Boardcast TDECU, Houston, Y&F Texas Members CU, NC, What are you saving for? Maine State CU, Augusta, Flickr photo contest South Carolina FCU, Charleston, Y&F SC Wednesday, September 23, 2009
  • 30. Results: $179,000 in unpaid traditional media coverage 2,000,000+ impressions 2,736 new Y&F accounts $3,982,000 deposits into Y&F accounts Wednesday, September 23, 2009
  • 31. What it is: Community blog to make Vancouver and BC a better place to live Results: Featured coverage in local media, including TV and newspaper Increased loyalty among members Reinforces triple-bottom line of the CU Wednesday, September 23, 2009
  • 33. New members joining Verity CU cite their blog as the reason three times more frequently than direct mail. Shari Storm VP Marketing Verity CU Seattle WA Wednesday, September 23, 2009
  • 36. Wednesday, September 23, 2009 MemberNote
  • 37. MemberNote 29 % 41-55 28 % 25-40 23 % 56+ 11 % 18-24 Wednesday, September 23, 2009
  • 38. Blogging the Corporate CU MELTDOWN http://unrealizedlosses.blogspot.com Wednesday, September 23, 2009
  • 40. TIME TO JUMP IN! Wednesday, September 23, 2009
  • 41. Join/Participate in YOUR online community: www.EverythingCU.com Wednesday, September 23, 2009
  • 42. Social Media/Networking Morriss Partee Chief Experience Officer EverythingCU.com morriss@everythingcu.com 413揃535揃0621 http://everythingcu.wordpress.com Friend me on EverythingCU, Facebook, Twitter, LinkedIn Todays slides are on 際際滷share.net Wednesday, September 23, 2009