The document discusses how credit unions can leverage social media and online engagement to connect with current and potential members. It notes that social media allows for two-way communication, sharing, and interaction between organizations and individuals. The document provides several case studies of credit unions that have successfully used blogs, social networks and other online platforms to increase awareness, loyalty and membership. It encourages credit unions to identify and participate in relevant online communities as a way to better serve members and stay relevant in a digital world.
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World2 Branson Mo 09
1. BRINGING
YOUR CU INTO
WORLD 2.0
Morriss Partee
Wednesday, September 23, 2009
2. WE ARE MORE
NEEDED AND
RELEVANT
THAN EVER
Wednesday, September 23, 2009
11. WORLD 2.0:
I can get
ANY information about
ANYthing, ANY place,
ANY one, or ANY business
at ANY TIME.
(oh, and I cant get lost, either)
Wednesday, September 23, 2009
12. GOOD NEWS!
Now is our time
to shine
Democratically
controlled
Open, honest
Authentic
Local
A solid deal!
Wednesday, September 23, 2009
19. Countries by Population
1. China 1,337 m
2. India 1,162 m
3. United States 306 m
Wednesday, September 23, 2009
20. Countries by Population
1. China 1,337 m
2. India 1,162 m
3. United States 306 m
4. Facebook 300 m
Wednesday, September 23, 2009
21. Countries by Population
1. China 1,337 m
2. India 1,162 m
3. United States 306 m
4. Facebook 300 m
5. Indonesia 230 m
Wednesday, September 23, 2009
22. Facebook Members
100 million
100
75
52 million
50 Cover
Fast Company
High Regions
25 Schools
1 mil
Founded
0
Jan 04 July 04 Jan 05 July 05 Jan 06 July 06 Jan 07 July 07 Jan 08 Aug 08
Members
Wednesday, September 23, 2009
23. 56% of online American
consumers* feel a stronger
connection and that they are
better served by a company
when they can interact with
them in a social media
environment.
-Cone Business Study, Sept. 2008
*60% of Americans currently use social media.
http://www.coneinc.com/content1182
Wednesday, September 23, 2009
27. CU social media case studies
Common Wealth CU, Alberta, Young & Free
Vancity CU, Vancouver, Change Everything
Verity CU, Seattle, We are V blog
Carolina Postal CU, NC, I love my hoopty
UFirst FCU, Albany, The Boardcast
TDECU, Houston, Y&F Texas
Members CU, NC, What are you saving for?
Maine State CU, Augusta, Flickr photo contest
South Carolina FCU, Charleston, Y&F SC
Wednesday, September 23, 2009
30. Results:
$179,000 in unpaid traditional media coverage
2,000,000+ impressions
2,736 new Y&F accounts
$3,982,000 deposits into Y&F accounts
Wednesday, September 23, 2009
31. What it is: Community blog to make
Vancouver and BC a better place to live
Results: Featured coverage in local media,
including TV and newspaper
Increased loyalty among members
Reinforces triple-bottom line of the CU
Wednesday, September 23, 2009
33. New members joining Verity CU cite their
blog as the reason three times
more frequently than
direct mail.
Shari Storm
VP Marketing
Verity CU
Seattle WA
Wednesday, September 23, 2009
40. TIME TO
JUMP IN!
Wednesday, September 23, 2009
41. Join/Participate in
YOUR
online community:
www.EverythingCU.com
Wednesday, September 23, 2009
42. Social Media/Networking
Morriss Partee
Chief Experience Officer
EverythingCU.com
morriss@everythingcu.com
413揃535揃0621
http://everythingcu.wordpress.com
Friend me on EverythingCU, Facebook, Twitter, LinkedIn
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Wednesday, September 23, 2009