At IDC Health Insights I am responsible for Healthcare IT Services Strategies. I publish, consult, and speak at industry events about consulting and outsourcing services at the intersection of information technology, strategy, and operations for healthcare payers and providers. I blog in the IDC Community: https://idc-community.com/health/healthcare-transformation
My in-depth research helps health plans and providers optimally engage consultants and outsourcing firms. It also supports healthcare services suppliers' decision-making about how to serve their clients most effectively. I design and conduct qualitative research, such as surveys. I also manage the US component of a global, quan...