• IT Service Delivery--Remote Infrastructure Management Services (RIMS)
• ITIL®, PRINCE2® and PMP® Trainer
• P&L of Service Delivery
• Managed Projects/Programs up to 10 million USD and teams of 30 - 200 resources.
• Pre-Sales and business expansion activities
• RFP’s, RFI’s, Presentations, Case studies, Capability Presentations, Collaterals etc
• Client engagement and management
• Identify possible sales and cross-selling opportunities within prospects and customers.
• On-site and Offshore delivery model and methodology.
• ITIL Training and process implementation
• Knowledge of ISO 20000 and ISO 27001 standards
• Deliver the service commitments- As directed b