Operations - Service Delivery Lead with 24+ years of overall experience 5 years of which constitute experience in off shoring industry. Specialize in Service Delivery in Investment Banking Operations in third party environments.
Have transitioned and stabalized processes across domains from across the globe.
Science Graduate and Chartered Accountant from premier institutes of India, have consistently striven to deliver more than expected SLA's as specified by clients. Have driven Process re engineering, Quality (Six Sigma and Lean) methodologies, developed recon tool to handle listed trade reconciliation to increase the efficiency of steady state of processes
Specialties: Outsourc...