Over 3 years experience in network monitoring and development and configuration of network management COTS with good knowledge of networking concepts and technologies and the OSS/BSS telco stack.
Working on OSS Service Assurance suite from Computer Associates, i.e., CA eHealth - Network Performance Management tool, CA Spectrum - Network Fault Management tool, CA Service Operations Insight - Enterprise Business Services Management tool, CA Business Service Insight - Management of SLAs, CA Service Desk Manager - TT Management and CA Mediation Manager - non-IP network infrastructure management (ETL tool for CA eHealth).
#Training Experience#
Trained internal team on CA eHealth - Operation...
