EXECUTIVE SUMMARY
• Extensive experience in Operations, Print and Digital Publishing services.
• Passionate about quality and customer satisfaction.
• Record of improving efficiency, productivity, and profitability through automation and process improvement.
• Outstanding interpersonal skills and presentation skills.
• Analytical, articulate and diligent.
CORE COMPETENCIES
• Strategic Planning/Process Improvement/Account Escalation Procedures
• Process Improvement/Service Delivery Monitoring E-mail Encryption Solutions
• Project Leadership/Client Relations/Vendor Management
• Disaster Recovery Planning
• Budget Planning/ Upgrades Cost/Benefits Analysis /P&L Oversight
• Deployment ...