If you are providing content for your website, these tips will help you accomplish your business objectives AND meet your users' needs. Sources: Jakob Nielsen Website Reading: It (Sometimes) Does Happen. http://www.nngroup.com/articles/passive-voice-is-redeemed-for-web/ http://www.nngroup.com/articles/how-users-read-on-the-web/ Helena Roeber, Rachel Garb Google I/O 2013 - Enchant, Simplify, Amaze: Android's Design Principles