Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Solutions Consultant
Industry
Technology / Software / Internet
About
• Cisco Contact Centre specialist with more than 9 years of diverse experience in voice networks, internetwork system design and system administration in multiple countries. Solution design and implementation experience at service provider and enterprise network level and worked on all platforms of IPCC ranging from 5-1500 agents. Possessing proven experience of working with clients of various verticals i.e – Finance, Service Providers, Banking, Government, IT and hospitality industry.
• Experienced with Pre-Sales activities which includes preparation of BoQ, Technical write-ups for customers, understanding and preparing proposals based on RFP’s, Ordering products with Cisco an...
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