Personal Information
Organization / Workplace
Greater Chicago Area United States
Occupation
Customer Value Management I Digital Transformation I AI Powered Front Office I Innovative Value Streams
Industry
Technology / Software / Internet
About
A salesforce.com and PMI certified professional with around fiftteen years of consulting experience in CRM, BPM and SOA areas. Driven CRM Strategy & Roadmap engagements for some of the large global enterprises in Retail, Auto & Pharma industries. A practice leader contributing in building high performing global teams, reusable knowledge assets, thought leadership, innovative solutions (concept to implementation), mentoring & coaching. Adept at organizing business workshops, ideation & brainstorming sessions with senior business executives. Hands on experience in managing full life cycle salesforce.com implementations for large enterprises.
Specialties: CRM Strategy & Roadmap (Sales &...
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