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14 years of Experience in Application Outsourcing (AO) and Application Development (AD) projects in Business Intelligence and Analytics technologies as a Business Intelligence Project manager /Service Delivery Manager Role.
End to End Phase/Project Management of BI implementations and migration projects.
Oversees all aspects and day-to-day activities of a service delivery function and support staff.
Monitoring and reporting on service delivery metrics and overall performance.
Maintaining relationships with technical teams, IT, and business partners. Communicating on major service outages/escalations.

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