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Bengaluru Area, India India

Digital Transformation Educator and Omni-channel Consultant

Apparel / Fashion

Over 25 years of academic, research and industry experience in multiple Digital Technologies ranging from Collaboration, Contact Centers, Mobility, Infrastructure, Social Media, Data Sciences, Blockchain and other advanced technologies. Successfully completed consulting engagements in US, Australia, Asia, and India across various industry verticals (Banking, Energy, Entertainment etc..) Specialties: Digital Transformation Customer Service Transformation Customer 360 (Omni-channel) Transformation Data-Driven Transformation Developed a design thinking based methodology to translate the above themes into "Technology" enabled Digital initiatives with use-cases and tangible implementation...