I help companies and organisations to better understand their customers/users and to design products and services that meet their needs in a usable and engaging way.
I've worked in the technology space for nearly two decades and have a passion for delivering useful, usable, compelling and accessible experiences for users. I've got a background in management consulting and technical delivery and over the years have had the opportunity to work with some great organisations across the UK, Europe, Middle East, SE Asia and the USA.
I have a post-graduate degree in Human Factors in Information Design and an undergraduate degree in Computer Science, coupled with extensive experience in designi...