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San Francisco Bay Area United States

Senior Customer Success Manager

Technology / Software / Internet

I craft collaborations between corporate, nonprofit and government customers to create real social change. Over the last 6 years, I've advised companies on best practices in community engagement and technology for good. The VolunteerMatch network has helped the nonprofit sector engage more that $6.8 billion worth of volunteer services, and today we serve 100,000+ nonprofits, 150+ enterprise clients, and a quarter of a million interested volunteers a week. As a Customer Success Manager, I proactively help my clients get value from our products, driving them toward their Desired Outcomes. I orchestrate their journey with our software which involves high-touch onboarding, migration fro...