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Vijayawada Area, India India

3X Salesforce Certified

Technology / Software / Internet

Salesforce.com Certified Professional specialized in project management, Business Analysis, and Customization. • Over 3 years of work experience as Salesforce Business Analyst and Process Consultant in Salesforce Domain. • Experienced in working with clients to map out their existing Business Processes and providing system-based solutions that increase efficiency and reduce operating costs. • Experienced in Scoping Phase, Gap Analysis, Testing, and Implementation Phase. • Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS). • Possess comprehensive understan...