Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Customer Experience & Digital Business Strategist
Industry
Apparel / Fashion
Website
http://america.cry.org/About
As one of the leaders within PwC's Customer & Digital Strategy practice, I help my clients (Fortune 50 to Mid-size) across industries in turning digital change and increasing customer focus into profitable growth for their companies. I have partnered with companies at different stages in their digital maturity lifecycle to solve issues that have varied in scope and the underlying challenges. On one hand, I have helped in building the social service strategy & operating model for one of the most valuable Hi-Tech consumer brands on the planet. On the other hand, I have helped one of the leading healthcare payers in establishing and evolving their consumerism strategy to redesign the most re...
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