Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Customer Experience and Marketing Strategist | Content | Product | Customer Journey Mapping | Voice of Customer
Industry
Technology / Software / Internet
Website
http://m4comm.com/About
I'm customer-obsessed. My passion is helping organizations differentiate and grow by training them how to be customer-centric and designing experiences that engage employees and deliver customer value.
Marketing and Customer Experience leader with more than 20 years of experience in driving brand, product, customer experience and content strategies for B2B organizations. Has served as lead customer experience strategist, VP of Marketing and Director of Marketing for several SaaS startups. Engaging speaker and writer who contributes content to high-profile publications including CustomerThink, CMO.com, MarketingProfs, Content Marketing Institute, SpinSucks, Social Media Today, MyCustome...
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