Responsible for diagnosing & resolving hardware, software & end users problems.
Acting as the first point of contact for all IT & technical queries.
Developing the infrastructure and systems to meet the companies needs.
Working within a TCP/IP network environment, including DHCP, DNS and ethernet .
Involved in the rollout of software updates and patches.
Investigate specialist and complex IT support issues.
Communicating with third party technical specialists.
Configuring and managing backup & restore procedures.
Maintaining a wide range of computer hardware and software programmes.
Identifying & reporting on the budgetary implications of IT projects and upgrades.
Responsible for...