Personal Information
Organization / Workplace
Pakistan Pakistan
Occupation
Assistant Manager Learning and Development
Industry
Technology / Software / Internet
Website
About
I acquire 6 years of customer service experience (UK & Pakistan) including 4 years contact centre management experience and 2 years of Retail Management experience.
Worked at a management position in Abacus Consulting BPO as a Team Lead OPS Contact Center, and then got promoted to Senior Executive Training and Development for inbound and outbound projects’ have conducted TNA along with series of professional training which can enhance ones professional along with personal efficiency. I contain experience in outsourcing/in-bound, out-bound Contact Centre operations / Revenue generation through Up-selling / out bound Telemarketing / lead generation & contact centre reporting and leade..
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