Possessing developed skills that have been gained through IT service management as well as establishing and developing IT projects, networks and infrastructure. Providing quality solutions to major incidents and complex business problems. Extensive experience in IT strategic & budget planning and management using ITIL framework, creating IT related processes/procedures & SLAs, Security standards, WAN, LAN, Database and IT support, scripting & programming, Backup & disaster recovery, Server administration, business communication. Utilizing all area of expertise to maintain business stability, development, and success.
Specialties: IT Service Management & Engineering:
Process &Team Manag...