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Peterborough, United Kingdom United Kingdom

Director – IT Global Service Management Operations at CEVA Logistics

Logistics / Supply Chain

A highly motivated and committed individual who, for virtually all my working life, has been customer facing, customer focussed and involved in managing the delivery of services to those customers. Recent experience includes the development of ITIL based service management strategies as part of gaining ISO20000 accreditation. With the various roles I have undertaken, plus the experience of managing my own company for 10 years, I have acquired an unusual blend of in-depth technical, business and project management skills and experience. Specialties: • ITIL qualified. Experience in the development and implementation of ITIL based best practice strategies. • Significant experience of Se...