Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Microsoft Lync Support Engineer at Microsoft India
Industry
Technology / Software / Internet
About
• Over 8 years of experience in Technical Support, System Administration and Customer Relationship Management
• Expertise in various Client and server operating systems like Windows 2008/ 2003/ 2000/ XP/ 98, DOS and
• Hands on experience with Microsoft Office 365
• Sound exposure on various hardware platforms like Intel & AMD based Desktop, server & Notebook from different brands like HP, Dell, Sony, and IBM, etc.
• Skilled in analyzing information system needs, evaluating end-user requirements, custom-designing solutions, troubleshooting in complex information systems management
• Deft in ensuring a high-quality customer experience while adhering to the SLAs and work processes in an e...
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