Personal Information
Organization / Workplace
Toledo, Ohio Area, Ohio United States
Occupation
User Experience Advocate -- Editor/Quality Assurance at Root Learning
Industry
Education
About
I am an experienced professional seeking a challenging opportunity in Software Quality Assurance/Acceptance Testing or IT client-end support/Help Desk. I have extensive experience in both education and business environments, identifying and resolving user issues and facilitating solutions to enhance equipment performance, software performance, user productivity and adding ease and quality to the user experience.
Specialties:
• Strong organizational and analytical skills.
• Self motivated, quickly learning technologies and adapting for customer needs
• Excellent interpersonal skills in remote and face-to-face situations
• Excellent oral and written communication skills
• Proven a
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