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I am a Founder at CAPSICUM Business Architects and the author of the CAPSICUM Framework for Strategically Aligned Business Architectures. Our strategically-aligned, business-oriented modelling solutions bring structure and clarity to a business operating model and help customers deploy technology solutions more successfully; reducing project risk, driving down costs and managing change more efficiently.

In my consulting career with global technology vendors I worked on dozens of complex business transformation projects across the globe. Over time it became increasingly apparent to me that as an industry we are particularly bad at helping business stakeholders define requirements in a pre...

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