I have a postgraduate degree (MBA) in IT Governance with emphasis on best practices, and I have four international certificates: PRINCE2庐 for projects; COBIT庐 4.1 for IT Governance; ITIL庐 (v3) for IT Services Management, and ITSM庐 based on ISO/IEC 20000 for Quality in Services Management.
I had experience with Managed IT and Telecom Services for over the last three years, and answering to award-winning directors by Computerworld - IT Leaders Award - "The 100 Best CIOs in Brazil鈥�.
I鈥檓 qualified to work with analysis, construction, and management of projects, business, and processes, and able to act in positions of supervision, coordination, and management of multidisciplinary teams.
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